Client Feedback form 2023

FEEDBACK SURVEY
Thank you for taking the time to complete our short survey about your challenge experience. We rely heavily on feedback from our customers. The survey is a fantastic tool to show us what we are doing right, and as importantly, what we can do to continue to improve and develop.

The survey should only take approximately 10 minutes to complete as it is just 8 questions long.

Once your feedback has been submitted your account manager will be in contact to arrange a suitable time for a debrief.
Name of charity/ company*
Name of challenge *
Name of challenge *
Start date of challenge*

DayMonthYear
Date

Question 1 of
Can you please give a brief synopsis of how you felt the challenge was delivered? *

Question 2 of 8
How would your rate your pre-challenge experience including support and information provided via our customer care team and the information in your challenge account hub?*

Below expectationMet expectationAbove expectation
Please use the box below if you would like to provide any further comments

Question 3 of 8
Thinking about the support you received during the challenge including where applicable challenge leader, event crew and ground handling team how would you rate your experience?*

Below expectationMet expectationAbove expectation
Please use the box below if you would like to provide any further comments

Question 4 of 8
Thinking about the quality of services provided to you on the challenge; including where applicable airline, accommodation, food and transfers to what extent did they meet your expectations?*

Below expectationMet expectationAbove expectation
Please use the box below if you would like to provide any further comments

Question 8 of 8
Would you use Global Adventure Challenges again for future challenge event fundraising?*

YesNo
Please tell us why*

FEEDBACK SURVEY