How to Get the Most Out of Your Pharmacy – A Panel Discussion

  • The Elephant in the Room: Navigating Sensitive Situations

  • Format: (000) 000-0000.
  • Are you taking this course for C.E. credit?*
  • Unresolved conflict in the work place can result in:*
  • You have the power to get rid of “elephants in the room” totally and permanently.*
  • You can cool down an “elephant in the room” situation by using a method called I.C.E. with I for Identify who or what is the elephant and C for Confront with an honest conversation. What does the E stand for?*
  • Which one of these 4 steps should NOT be considered when walking an elephant out of the room?*
  • An “elephant in the room” can be someone who is a top performer.*

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