Request a refund
Requests will only be processed once a reservation has been completed.
Name
*
First Name
Last Name
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Reservation ID (can be located in your Fetch account under 'Past Reservations')
*
Reservation Start Date
*
-
Month
-
Day
Year
Date
Reservation End Date
*
-
Month
-
Day
Year
Date
Please select the option that best describes the issue encountered:
*
Vehicle cleanliness
Mechanical issue
Vehicle different than listing described
Difficulty accessing or returning the vehicle
Fuel or Mileage Incorrect
None of these describe the issue encountered
Please upload photos of the issue encountered
*
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Does your refund request fall within Fetch policies?
*
Yes
No
I'm not sure
Did you speak with the vehicle owner regarding your issue or refund request?
*
Yes
No
If answered 'Yes' to previous question, please provide screenshot of communication between you and the vehicle owner:
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Summary of refund request (provide as much detail as possible)
*
Submit
Should be Empty: