Monroe Equipment

Allied Warranty Claim

Allied/Armstrong Air Parts Claims Only
This online claim form is for Allied/Armstrong Air parts only. All other parts must be returned to Monroe Equipment with a MATERIALS RETURN FORM (MRF) found at the Links & Forms tab.

UNIT REPLACEMENT CLAIMS MUST BE COORDINATED WITH OUR TECH DEPARTMENT AND CANNOT BE DONE ONLINE.
Base Unit/Equipment Information
Furnace or Condenser Model Number*
Furnace or Condenser Serial Number*
Install Date*

MonthDayYear
Failure Date*

MonthDayYear
Part Information

Allied/Armstrong Air Parts Only | Return Not Required
Failed Part Number*
You may list multiple parts, seperated with a comma, as long as they are all from the same unit/serial number.
Quantity
Replacement Part Number*
Send replacement part?

YesNo
Serial Number of FAILED part (Required for coils, compressors and thermostats)
Serial Number of REPLACEMENT part (Required for coils, compressors and thermostats)
Component Code*
Reason Code*
Failure Detail / Comments / Invoice Number of Replacement Part(s)
Invoice (Optional)
PDF Only
System Shield

For System Shield enrollment information, please contact your Territory Manager
Does the unit have System Shield coverage?*

YesNo
System Shield Reimbursement Level Requested (One labor reimbursement per claim, not per part) SELECT ONE

Labor SS1 - ELECTRICAL: Blower Motors, Condenser Fan Motors, Gas Valves, Control Boards, ComfortSync A3 Thermostats, Heat Kits, Electrical ComponentsLabor SS2 - MINOR REFRIGERANT/MINOR MECHANICAL: Indoor Metering Devices, Outdoor TXV, Blower Wheels/Housings, Heat Exchanger Collector Boxes, Gas Manifolds, Drain PansLabor SS3 - MAJOR REFRIGERANT/MAJOR MECHANICAL: Compressor, Indoor/Outdoor Coil, Reversing Valve, Accumulator, Refrigerant Service Valves, Heat Exchanger
Sales Information
Dealer
Company Name*
Contact Name

First NameLast Name
Address*

Street Address

Street Address Line 2

CityState

Zip Code
Phone Number

Area CodePhone Number
Owner
Name*

First NameLast Name
Address*

Street Address

Street Address Line 2

CityState

Zip Code
Phone Number

Area CodePhone Number
I agree to retain the defective part until credit is received from Monroe Equipment. (Items may be subject to return at factory’s request.)*

I agree
E-mail for form receipt*
your@email.com
Allied/Armstrong Air Parts Only

Return Not Required If Submitted Online
Should be Empty:

Allied Warranty Claim

Base Unit/Equipment Information

Part Information

System Shield

Sales Information

Dealer

Owner