|Add Me to your Contacts! |

Text: 734-756-4390

Instagram DM: @hairapyxjeyna

Facebook: Jeyna Jones

|Office Hours! Monday's 8am-12pm|

Your girl ALWAYS has your back! That means, YES, feel free to text or email me with any questions regarding your upcoming appointments, booking or product help :) With that being said, I Thank you for your patience as this one woman show gets a little wild during the week, behind the chair. If I am unable to respond to your messages during the week, I will absolutely get back to you during my Office Hours on Monday's from 8am-12pm.

| For Color Appointments- Come with fresh hair! |

I know, I know! You've always been told to come with "dirty hair" because "the color takes better"

MYTH BUSTED! Our products are much less harsh now, meaning they could have complications breaking the barrier on oil and product buildup. For optimal results, a fresh base is best to work with! Try washing the night before. 

| Bring your Questions! |

My goal is to give you your best hair yet! In the salon and out. If you're needing styling tips and tricks, need to up your product game or maybe you want to chat about future appointments and changes- put your questions in your notes right in your phone so you dont forget! That way, I can help guide you in the right direction or help you conquer any challenges you may have outside of the salon. 

| Please Confirm your Appointment! |

You will be recieveing a few texts prior to your hair date, please confirm your upcoming appointment so I know we are still on! 

| Making Changes to your Appointment! |

If you decide you may want to change things up or add on services to an upcoming appointment, please contact me prior so we can make sure our booked time will accomodate! We may have to book it at your next session. 

| All Guests Will Require A Card On File|

If you are a new guest, we will add your card to your file prior to booking. 

If you are a current guest, we will add your card to your file at your next visit. 

 

| Cancellation/Rescheduling Policy |

I take each guests time very seriously, as I do my own. This timeframe will allow for me to fill your spot and make someone elses day by getting them in a little earlier! If you need to move or cancel your appointment, please do so 48 hours prior to your original appointment. Any less time does not give my other guests or myself, enough time to make arrangements. This includes illness. 

Failure to do so will result in a charge of 50% of the base service booked. 

Ex: If you are scheduled for an 8 week retouch ($85), you will be charged $42.50.

 

| No call, No show |

If you do not show up to your scheduled appointment, your card will automatically be charged 100% of the base service booked. 

 

*No action on the card will be taken unless any of the above occur.