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2A1 Budgeting and Forecasting
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2A2 Financial Analysis (e.g., ratios, profitability, debt, revenue mix, depreciation, operating margin, cash flow)
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2A3 Revenue Cycle Management (e.g., billing, accounts receivable, accounts payable, collections)
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2A4 Financial Statements (e.g., income/revenue statement, balance sheet, statement of cash flows, cost reporting)
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2A5 Revenue and Reimbursement (e.g., PDPM, PDGM, ACOs, HMOs, Medicaid, private payors)
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2A6 Financial Reporting Requirements (e.g., requirements for not-for-profit, forprofit, and governmental providers)
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2A7 Integration of Clinical and Financial Systems (e.g., EMR/HER, MDS)
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2A8 Internal Financial Management Controls (e.g., segregation of duties, access)
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2A9 Supply-Chain Management (e.g., inventory control)
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2A10 Resident Trust Accounts for Personal Funds
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2B1 OSHA Rules and Regulations
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2B2 Workers’ Compensation
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2B3 Ethical Conduct and Standards of Practice
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2B4 Compliance Programs
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2B5 Risk Management Process and Programs
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2B6 Quality Improvement Processes (e.g., root cause analysis, PDCA/PDSA)
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2B7 Scope of Practice and Legal Liability
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2B8 Internal Investigation Protocols and Techniques (e.g., incidents, adverse events)
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2B9 Mandatory Reporting Requirements (e.g., incidents, adverse events, abuse, neglect, financial exploitation, fraud)
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2B10 Insurance Coverage (e.g., liability, property)
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2B11 Healthcare Record Requirements (e.g., confidentiality, disclosure, safeguarding, HIPAA, HITECH)
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2B12 Security (e.g., cameras, monitoring systems, locks, staff location reporting)
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2B13 Contracted Services (e.g., roles, responsibilities, oversight, background checks)
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2C1 Federal Human Resources Laws, Rules, and Regulations (e.g., ADA, FMLA, Wage and Hour, FLSA)
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2C2 Selection and Hiring Practices (e.g., EEOC, interviewing, adverse impact, protected classes, occupational qualifications)
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2C3 Compensation and Benefits Programs (e.g., time off, healthcare insurance, employee pay and payroll)
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2C4 Organizational Staffing Requirements and Reporting (e.g., PBJ)
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2C5 Staff Certification and Licensure Requirements
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2C6 Professional Development (e.g., maintenance of credentials, continuing education)
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2C7 Employee Training and Orientation
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2C8 Performance Evaluation
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2C9 Human Resource Policies (e.g., drug-free workplace, discipline, job classification, photography and video, social media usage, mobile phone usage)
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2C10 Employee Record-Keeping Requirements
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2C11 Employee Grievance, Conflict, and Dispute Resolution
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2C12 Employee Satisfaction, Engagement, and Retention
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2C13 Cultural Competence and Diversity Awareness
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2C14 Labor Relations (e.g., union, collective bargaining [CBA], contract/pool staff)