One Network - Consumer switchover more info

Arrange your digital landline switchover

To arrange your switchover or for more information on the switchover, please fill in the form below and a member of our team will be touch shortly.
Do you want to migrate now or would you like more information?

Arrange switchoverMore information
Name*

First NameLast Name
First line of address*
Postcode*
Email*
example@example.com
Contact number*
Your current home phone number (if known)
What is the best way to contact you?

EmailContact numberHome phone number
KCOM want to support all our customers through this process and have been working closely with local organisations and the council to review our approach. Specifically we are keen to understand if you have a lifeline or telecare equipment, so if you have or you feel that you need additional help please select yes.
Do you need more support?

YesNoNot sure
Once your phone line has switched over to fibre the extension sockets in your property will no longer work. Extension sockets can be attached to your fibre landline connection, please click yes if you require this.
Do you require extension sockets?

YesNoNot sure
Anything else you'd like to tell us?
By completing this form you are also giving us your consent to contact you to discuss your Lightstream availability. KCOM takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place. For more information on how we will use personal data, please view our privacy notice. Alternatively please call 01482 484 272 to speak to a member of the team.
Please verify that you are human*
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Arrange your digital landline switchover