• Driver Joining Application

    Introduction
  • Thank you for your interest in joining us. Please carefully read and complete this form as only fully completed applications will be accepted. 
     
    If you have any questions regarding this process and/or application please use the contact details below:
     
    Fleet Support Team
    Email: fleet@radtax.co.uk   I   Telephone: 02380 719 200
     
     
    Please be aware we are no longer accepting applications for Hackney Carriages.
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  • Driver Joining Application

    Your Information
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  • Driver Joining Application

    Vehicle Information
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  • Driver Joining Application

    Required Documents
  • Please ensure all documents are high quality and legible. Once submitted if any documents are not legible you will be asked to supply them again before your application can be proccessed.
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  • Driver Joining Application

    Commission Model

  • Incentive Based Commission Model

    The Driver’s commission will be determined based on their incentivised score, known as the "Driver Score," calculated based on the number of jobs completed and the acceptance rate, during the weekly driver sheet period. The following commission percentages apply as related to the Driver Score:

    • 5% Commission: Applicable for a Driver Score of 4.8 or above.
    • 10% Commission: Applicable for a Driver Score between 4.5 and 4.7.
    • 15% Commission: Applicable for a Driver Score between 3.5 and 4.4.
    • 20% Commission: Applicable for a Driver Score of 3.4 or below.

  • Driver Score Calculation

    The Driver Score will be assessed based on two key metrics:

    • Number of Jobs Completed: The total quantity of jobs the driver has successfully completed within a one week period.
    • Acceptance Rate: The percentage of job requests accepted by the driver relative to the total job requests received during that same period.

  • Potential Changes to Score Scales

    The Company reserves the right to modify the commission structure, including the score scales and corresponding commission percentages. Any changes will be communicated to the Driver via written notice at least 7 days prior to the implementation of any such changes. This notice will specify the nature of the changes and their effective date.

  • Booking Fees

    The driver agrees to pay the following booking fees per completed booking. 

    • 50p – Booking fee per Hotel booking
    • £5.00 – Booking fee per Airport booking (Excluding SOU)
    • £6.00 – SOU Airport (usual pick up and drop off charge)

    Booking fees are already displayed and you should not charge extra on what is displayed on the booking.

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  • Driver Joining Application

    Corporate Account Work

  • Corporate Account Work

    As stipulated in Radio Taxis' agreement with certain corporate account customers, it is mandatory for drivers to wear the Radio Taxis branded attire, as detailed in the driver guide. This requirement must be adhered to for the entire duration of any job undertaken for these accounts.

    Accepting these terms does not guarantee that you will receive jobs from all below listed account customers, as additional requirements apply. These may include, but are not limited to, vehicle age, vehicle type, and driver training.

    The list of accounts includes, but is not limited to, the following: 

    • Associated Brish Ports
    • British American Tobacco
    • First Travel Solutions
    • Southampton Football Club

    Selecting 'No' indicates that access to the accounts listed above will not be granted.

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  • Driver Joining Application

    Joining Fees
  • Please carefully read the below information regarding our joining fee(s) and confirm you accept and understand:
  • Joining Fee:  £25
    (This fee is non-refundable and includes payment for system setup costs.)
     
  • The above non-refundable joining fee will be taken at the end of this application form and this fee will be remain active for 92 days. If we are unable to contact you or you have not provided all of the requested information within the 92 days, the joining fee will NOT be refunded.
     
    If you have fully completed the application form but have been unsuccessful, your joining fee will be refunded.
     
  • Bond:  £120
    (This fee is refundable and is returned in the event you leave / end your service agreement.)

     

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  • Driver Joining Application

    Important Information
  • Dress Code
     
    As a self-employed contactor the driver is responsible for providing their own clothing. However, is required to follow the dress code set out in their local autority's licencing conditions.
  • Introduction Period
     
    Before a new driver gains access to certain account work the driver will be required to undertake a Corporate Account induction.The induction will go over the procedures required for any accounts that have special requirements. If the drivers vehicle meets the minimum requirements we will automatically contact the driver regarding this.
  • Davis Check
     
    All drivers MUST complete a Davis Check on a annual basis and before undertaking work for Radio Taxis / West Quay Cars. Davis is an online system that checks your licence for points and what those points are for.
     
    More information can be found here: https://www.licencecheck.co.uk/licence-checking-faqs/
  • Chip & Pin
     
    All drivers MUST accept card payments and have a Chip and Pin machine avilable for every job they undertake for Radio Taxis / West Quay Cars. The driver must supply thier own Chip and Pin machine. Please feel free to ask us if you require help in choosing a good payment provider.
  • Account Work Payment Schedule
     
    Account work is paid to both Radio Taxis / West Quay Cars Drivers every Friday, on a weekly basis.  An account sheet is sent out to drivers on the Monday before the payment date.
     
    Note: Weeks are defined as Saturday (00:00) to Friday (23:59)
  • Booking Fees
     
    A £6 Southampton Airport fee is paid by the customer and is included in the Southampton Airport set fares. Where the fare (inclusive of the booking fee) is taken directly by the Driver, the Company will charge the booking fee to the driver on a weekly basis. This booking fee is to pay for parking at Southampton Airport.
     
    A £5 Airport fee (excluding Southampton Airport) is paid by the customer and is included in the Airport set fares. Where the fare (inclusive of the booking fee) is taken directly by the Driver, the Company will charge the booking fee to the driver on a weekly basis.
     
    We as a company are required to bid / tender for work such as hotels (not limited to) which can cost a considerable amount of money, this is one of the reasons booking fees may added to a fare. Booking fees may be placed on any fare to cover fees or the extra administration required
  • Livery & Branding (Optional)
     
    Radio Taxis Livery is now optional for all drivers, if you wish to have Radio Taxis branding on your vehicle please let us know at your joining session.
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  • Driver Joining Application

    Additional Information
  • Final Questions
     
    Please complete the questions below so we can get to know you a little bit.
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