Committment Terms/Cancellation Policy
There is a 2-month committment and cancellation requests MUST be submitted by the 19th of the month in order to cancel for the following. For example, if you sign up for January and February and wish to not be billed starting in March, your cancellation request must be submitted by February 19.
Cancellation requests submitted AFTER the 19th will not be honored for the folowing month. This means that you will still be billed for the following month. For example, if you submit your request to cancel AFTER February 19, you will still be billed for the month of March.
Early terminations of billing prior to the 2-month commitment will be honored only for one of the following reasons and proof MUST BE PROVIDED:
- Moving 50+ miles away from the RecPlex
- Medical reasons permitting you to skate
- Military leave