Labor & Birth Support: Our birth doulas provide steady, compassionate support through pregnancy, labor, and delivery—helping families feel informed, empowered, and deeply cared for every step of the way.

As your birth doula, we're there to hold space for joy, calm, and connection. Our goal is to make sure that no matter how your birth unfolds, the memory is surrounded with light—because this day matters. This is your baby’s one and only birth day, and it deserves to be wrapped in care, love, and peace.

Daytime Support: Our day support provides the comfort of an expert, with the feeling of an experienced friend or a mother figure to support you, and a shoulder to lean on, in a very emotional time in a woman's life. Sometimes a cup of tea, someone to hold space and a time to rest, is just what the soul and mind needs!

Day Support may consist of: Light housework, Laundry, Meal Prep/Cooking, Nursery Preparedness, Organizing, Sibling Support, Newborn Care, Newborn Feeding, Lactation Support, Preparing a sitz bath, and opportunities for parents to Rest and seek Self-Care. The typical Day Support Support shift is 3-4 hrs. 

*The type of daytime support you receive is specific to the Doula you are choosing to contract with and the desired support you have discussed with your doula.

Sunrise & Sunset Support: (Must be purchased & scheduled in conjunction with Overnight Support. Can be a combination of Sunrise & Sunset)

Sunrise Support provides an extra set of hands to ease the stress of your morning routine! Imagine your fairy godmother making breakfast, cleaning up breakfast dishes, prepping lunch and dinner, getting baby ready for the day, allowing you to shower or dress & brush your teeth, or tend to your other children while baby is taken care of or allowing you to get some extra rest.

Sunset Support provides calmness & help during the crazy evening madness! Extra hands can make & clean up dinner, prep lunches & breakfast. How about help with bath time for baby/toddlers & caring for baby while parents & other children settle down for the evening in anticipation for a much needed night of sleep!

Overnight Support: The comfort of an expert, the feeling of an experienced friend or a mother figure tending to your baby's needs while you rest for the night provides a tremendous peace of mind!  During overnight support, we sleep when baby sleeps and must have a horizonal surface to do so. Overnight Support consists of: Newborn Care, Diaper Changes, Feeding, Soothing baby, Lactation Support, Cleaning Bottles, Pump Parts or Baby Laundry. The typical Overnight Support Shift is 10 hrs.

Sleep Shaping Support: With compassionate support, we guide you in establishing gentle routines, soothing techniques, and sustainable sleep patterns that help your little one (and you!) get the rest you need. Say goodbye to exhaustion and hello to peaceful nights and well-rested mornings.

We do not practice the “cry it out” method; our approach focuses on gentle and responsive techniques to help your child develop healthy sleep habits. However, there may be times when your child becomes upset during the sleep shaping process. While we will make every effort to comfort and soothe your child, there may be moments when your child is upset, that are difficult for you to hear. If necessary, we may request your assistance to support your child during these times.

Terms & Conditions of Support:

I have chosen a doula with April's Doula Services to support me/us through labor and early postpartum. I understand that my doula, during prenatal and postpartum visits, will provide emotional support, teaching pain-coping techniques, assistance with breastfeeding, newborn care, and postpartum recovery and transition.

I understand that my doula will meet me at home as soon as she can make
arrangements to do so. I understand that my doula needs at least 2 hours notice, if
possible for her to make arrangements to be at my home.

In labor, I understand that my doula will provide emotional and physical support, and will guide and encourage me to cope with and progress in normal labor using
non-pharmacological methods.

To support their well-being and ensure high-quality care, doulas are entitled to reasonable restroom breaks and may take time to eat meals or snacks during any shift. Doulas will bring their own food and will do their best to choose appropriate times for breaks, ensuring that the safety and care of the baby or client are never compromised.

While we love animals and respect that pets are part of the family, they do not determine compatibility with our doulas. Once a contract is signed and payment is made, services will proceed as agreed—even if a pet appears uncomfortable or unwelcoming. In such cases, refunds will not be issued. If a pet exhibits aggressive behavior or creates an environment that is unsafe or makes our doula feel physically threatened or unable to perform their duties, April’s Doula Services reserves the right to pause or cancel the contract immediately, with no refund provided.

Should my doula need a break, become ill, or feels that she cannot give me the
highest quality of care because of the length of the labor -she will call a prearranged back-up doula (at no extra cost to me, the client). I acknowledge that I have the right to decline the use of a backup doula should that arise, however, full payment still remains and no refund will be issued.

I understand that my doula cannot and will not provide medical advice or perform
medical procedures (e.g., taking blood pressures, performing vaginal exams or checking fetal heart rate), and therefore my doula is not responsible for the medical management of my pregnancy, labor, or postpartum, the outcome, or any complications thereof.

I understand that my doula’s role is not to make decisions on my behalf or speak
directly to the medical staff on my behalf. She will discuss the situation with me
and/or my partner, provide information, and summarize all options being presented
by the medical birth team, but my partner and/or I will speak directly to my medical caregivers.

I understand that my doula reserves the right to withdraw from providing services at any time if she feels uncomfortable or unsafe in a situation, with prior notice to us whenever possible. This may include but not limited to circumstances related to behavior, environment, the aggression of pets or any other factors that may compromise her ability to provide safe and effective support.

I understand that my doula cannot promise any specific birth outcome. She
cannot overrule me or my medical professional when a care decision has been made or intervene in my care.

I understand my doula will make every effort to provide the services described above. If my doula’s failure to attend my birth is due to an error on my part during the period in which she is on call (37-42 weeks), including but not limited to failing to call her or deciding against having a doula present at the birth- full payment for my services is required pursuant to this contract.

I understand if I decide against having a doula prior to 37 weeks, I will not be required to pay the Remaining Amount. However, the Retainer Fee will not be refunded.

I understand that if for any reason I decide to have a cesarean section and that I do not want a doula to attend the labor and/or birth, the Physician does not allow or the Hospital restrictions prevent doula from being present, I will still be required to make full payment for the doula services pursuant to this contract. 

*Please note that under the circumstances of a cesarean birth, a doula can generally still support you before and after your cesarean section birth. If the situation prevents the doula from supporting during labor or to be present during the cesarean section, one postpartum session will be provided to help you around the house as well as with the newborn and breastfeeding.

I understand that if during labor, I try calling the doula and am unable to get in touch with my doula or her backup within two hours from my first call, and my baby is born without a doula attending the birth, I will be refunded my Retainer Fee and the Remaining Amount will not be payable. That is, no fee will be payable whatsoever.

I understand if my doula is unable to attend my birth due to a rapid labor (baby is born less than two hours after I call the doula and ask her to come), baby is born prior to 37 wks, before my on-call period starts, all effort will be made to attend the birth or send a back up doula if possible. In these instances, my doula will provide an additional 2 hours of postpartum support at no cost once I am discharged from the hospital. This can include assistance with breastfeeding, laundry, cleaning, baby care, cooking, etc. The full fee applies.

I understand if for any reason, my doula terminates services or fails to attend the birth and fails to send a back-up doula, she will return half of the retainer (or a fair refund of the fees). If she fails to attend my birth due to unforeseen "acts of God"  such as impassable road conditions, etc., she shall keep the retainer fee.

Release of Liability: I understand that my doula and any persons associated with April's Doula Services, bear no responsibility or liability for any aspects of my, or my baby’s, medical care or treatment provided by my chosen health care professional(s) or hospital during my pregnancy, birth or postpartum.

Independent Contractor Support and Fee Disclosure:

By contracting with April's Doula Services, you acknowledge and agree that the services provided to you may be rendered by an independent contractor. While April's Doula Services facilitates this arrangement and ensures a high standard of care, the contractor operates independently.

Additionaly, a portion of the fees paid for services constitutes a facilitation fee retained by April's Doula Services for coordination, support, and administrative purposes.

Should you have any questions regarding this arrangement, please feel free to reach out for clarification.

Agreement of Terms & Conditions:

I have read this contract & understand that availability is on a first-come basis & not guaranteed until the calendar has been reviewed & 50% Non-Refundable Retainer has been received. I agree to the Non-Refundable conditions of this contract, liability & payment terms for Doula support as described above. I am responsible for full payment of contracted hours of the support that has been agreed upon. I have read this contract and agree that it reflects the support I desire from April's Doula Services, assuming availability.

I agree that I have read, understand, and consent to all of the above statements and information.

Terms & Conditions of Support:

 

*Unless otherwise agreed upon, a responsible, unimpaired individual must be in the home during my shift in the event I am called to a birth or have to leave unexpectedly to due sickness.

*Due to scheduling purposes, the total of all postpartum hours must be used by their alloted support timeframe from the start of postpartum support. (unless previously discussed). If there are any leftover hours, those hours would expire and be relinquished. Depending on availability, new hours would need to be purchased in order to extend support.

*Depending on availability, contracts may be extended with a new package or additional hours may be purchased and paid for on a weekly basis.

*Depending on availability, Day Support hours can be changed to Ovenight Support hours. However, Overnight Support hours can not be converted to Day Support.

*If doula arrives and no one is home to answer the door, attempts will be made to contact the client. If there has been no communication after 15 min, the support shift is considered canceled and no refund will be issued.  

*Holidays can effect scheduling and the amount of support days available for you that week, regardless of the number of days discussed during consultation and contracted for.

*To support their well-being and ensure high-quality care, doulas are entitled to reasonable restroom breaks and may take time to eat meals or snacks during any shift. Doulas will bring their own food and will do their best to choose appropriate times for breaks, ensuring that the safety and care of the baby or client are never compromised.

*Sicknesses of the doula, in their household and in client households occur and can not be avoided. Cancellation is at the discretion of the client or the doula and will be rescheduled, possibly added to the end of the contract. However, poor planning and notification, negatively effect my business and the support I can offer to other families. Therefore, cancellation fees may be assessed for repeat and/or excessive cancellations with less than 72 hr notice. 

*In the event the doula has to leave during a support shift due to being called to a birth, due to sickness or medical reason for herself or a family member, unfulfilled hours will be rescheduled.

*In the event the doula needs assistance in fullfilling support hours due to but not limited to an emergency, sickness, attending a birth, unexpected injury and/or temporary physical limitations, or scheduling purposes, she may, at her discretion and at no expense to the client, send a backup or bring an assistant with her to fullfill support.

*While we love animals and respect that pets are part of the family, they do not determine compatibility with our doulas. Once a contract is signed and payment is made, services will proceed as agreed—even if a pet appears uncomfortable or unwelcoming. In such cases, refunds will not be issued. If a pet exhibits aggressive behavior or creates an environment that is unsafe or makes our doula feel physically threatened or unable to perform their duties, April’s Doula Services reserves the right to pause or cancel the contract immediately, with no refund provided.

*We believe all parents should have full autonomy in making decisions for their child. In the rare event that your doula recommends immediate medical evaluation and the parents decline, the doula cannot be held liable for any outcomes resulting from that decision. If the doula determines that a situation falls outside the scope of her professional expertise, she will communicate this to you and reserves the right to end the shift early. Any remaining hours in that shift will be forfeited. The doula may return to care once symptoms have resolved or upon receipt of a doctor’s note stating that the condition is neither contagious nor life-threatening.

*As your doula, I follow the current safety recommendations set forth by the Centers for Disease Control and Prevention (CDC) and the American Academy of Pediatrics (AAP). Any deviation from these guidelines must be accompanied by written instructions from your licensed pediatrician. This ensures that your baby’s care remains aligned with evidence-based medical recommendations.

*In the event that you choose to surrender unused hours, (not to be mistaken for expired hours that are relinquished) you may:

      -Gift the unused hours to a friend or family member

      -Donate the hours to support a client who can not afford the support

      -Place the hours in a lottery to choose someone at random

No refund will be issued and could result in a Cancelled Contract...

*If client decides not to have doula for postpartum support

*If doula feels threatened, feels unsafe

*If doula feels the baby is being denied food for any reason

*If reasonably comfortable, clean, smoke-free, overnight accomodations are not provided to doula. It is at the doulas discretion whether the contract is cancelled with no refund or if the contract is changed to a different type of support. 

*If home is not reasonably clean, smoke-free, and free of rodents, pests, pet feces, or strong odors such as cat urine.

*If client chooses not to use/schedule the remainder of support hours due to baby sleeping an extended period of time

*If immediate medical treatment is declined & the medical situation is deemed out of scope of the doulas expertise, the doula has the right to leave during a shift and those hours will not be rescheduled. 

*In the event of a pregnancy loss, you will need support, but it will look different than expected. The retainer will be used to support you in your recovery and grieving. You may choose to purchase the entire package, change the hours of support, or surrender (gift to another family)

Reservation of Services:

Contracted hours are reserved on my calendar beginning at 37 weeks of pregnancy. If delivery occurs prior to 37 weeks, I will make every effort to accommodate. However, support availability may be subject to existing commitments during that time.

Independent Contractor Support and Fee Disclosure:

By contracting with April's Doula Services, you acknowledge and agree that the services provided to you may be rendered by an independent contractor. While April's Doula Services facilitates this arrangement and ensures a high standard of care, the contractor operates independently.

Additionaly, a portion of the fees paid for services constitutes a facilitation fee retained by April's Doula Services for coordination, support, and administrative purposes.

Should you have any questions regarding this arrangement, please feel free to reach out for clarification.

Agreement of Terms & Conditions:

I have read this contract & understand that availability is on a first-come basis & not guaranteed until the calendar has been reviewed & 50% Non-Refundable Retainer has been received. I agree to the Non-Refundable conditions of this contract, liability & payment terms for Doula support as described above. I am responsible for full payment of contracted hours of the support that has been agreed upon. I have read this contract and agree that it reflects the support I desire from April's Doula Services, assuming availability.

Terms & Conditions of Support:

 

*Unless otherwise agreed upon, a responsible, unimpaired individual must be in the home during my shift in the event I am called to a birth or have to leave unexpectedly to due sickness.

*Due to scheduling purposes, the total of all postpartum hours must be used by their alloted support timeframe from the start of postpartum support. (unless previously discussed). If there are any leftover hours, those hours would expire and be relinquished. Depending on availability, new hours would need to be purchased in order to extend support.

*Depending on availability, contracts may be extended with a new package or additional hours may be purchased and paid for on a weekly basis.

*Depending on availability, Day Support hours can be changed to Ovenight Support hours. However, Overnight Support hours can not be converted to Day Support.

*If doula arrives and no one is home to answer the door, attempts will be made to contact the client. If there has been no communication after 15 min, the support shift is considered canceled and no refund will be issued.  

*Holidays can effect scheduling and the amount of support days available for you that week, regardless of the number of days discussed during consultation and contracted for.

*To support their well-being and ensure high-quality care, doulas are entitled to reasonable restroom breaks and may take time to eat meals or snacks during any shift. Doulas will bring their own food and will do their best to choose appropriate times for breaks, ensuring that the safety and care of the baby or client are never compromised.

*Sicknesses of the doula, in their household and in client households occur and can not be avoided. Cancellation is at the discretion of the client or the doula and will be rescheduled, possibly added to the end of the contract. However, poor planning and notification, negatively effect my business and the support I can offer to other families. Therefore, cancellation fees may be assessed for repeat and/or excessive cancellations with less than 72 hr notice. 

*In the event the doula has to leave during a support shift due to being called to a birth, due to sickness or medical reason for herself or a family member, unfulfilled hours will be rescheduled.

*In the event the doula needs assistance in fullfilling support hours due to but not limited to an emergency, sickness, attending a birth, unexpected injury and/or temporary physical limitations, or scheduling purposes, she may, at her discretion and at no expense to the client, send a backup or bring an assistant with her to fullfill support.

*While we love animals and respect that pets are part of the family, they do not determine compatibility with our doulas. Once a contract is signed and payment is made, services will proceed as agreed—even if a pet appears uncomfortable or unwelcoming. In such cases, refunds will not be issued. If a pet exhibits aggressive behavior or creates an environment that is unsafe or makes our doula feel physically threatened or unable to perform their duties, April’s Doula Services reserves the right to pause or cancel the contract immediately, with no refund provided.

*We believe all parents should have full autonomy in making decisions for their child. In the rare event that your doula recommends immediate medical evaluation and the parents decline, the doula cannot be held liable for any outcomes resulting from that decision. If the doula determines that a situation falls outside the scope of her professional expertise, she will communicate this to you and reserves the right to end the shift early. Any remaining hours in that shift will be forfeited. The doula may return to care once symptoms have resolved or upon receipt of a doctor’s note stating that the condition is neither contagious nor life-threatening.

*As your doula, I follow the current safety recommendations set forth by the Centers for Disease Control and Prevention (CDC) and the American Academy of Pediatrics (AAP). Any deviation from these guidelines must be accompanied by written instructions from your licensed pediatrician. This ensures that your baby’s care remains aligned with evidence-based medical recommendations.

*In the event that you choose to surrender unused hours, (not to be mistaken for expired hours that are relinquished) you may:

      -Gift the unused hours to a friend or family member

      -Donate the hours to support a client who can not afford the support

      -Place the hours in a lottery to choose someone at random

No refund will be issued and could result in a Cancelled Contract...

*If client decides not to have doula for postpartum support

*If doula feels threatened, feels unsafe

*If doula feels the baby is being denied food for any reason

*If reasonably comfortable, clean, smoke-free, overnight accomodations are not provided to doula. It is at the doulas discretion whether the contract is cancelled with no refund or if the contract is changed to a different type of support. 

*If home is not reasonably clean, smoke-free, and free of rodents, pests, pet feces, or strong odors such as cat urine.

*If client chooses not to use/schedule the remainder of support hours due to baby sleeping an extended period of time

*If immediate medical treatment is declined & the medical situation is deemed out of scope of the doulas expertise, the doula has the right to leave during a shift and those hours will not be rescheduled. 

*In the event of a pregnancy loss, you will need support, but it will look different than expected. The retainer will be used to support you in your recovery and grieving. You may choose to purchase the entire package, change the hours of support, or surrender (gift to another family)

Reservation of Services:

Contracted hours are reserved on my calendar beginning at 37 weeks of pregnancy. If delivery occurs prior to 37 weeks, I will make every effort to accommodate. However, support availability may be subject to existing commitments during that time.

Independent Contractor Support and Fee Disclosure:

By contracting with April's Doula Services, you acknowledge and agree that the services provided to you may be rendered by an independent contractor. While April's Doula Services facilitates this arrangement and ensures a high standard of care, the contractor operates independently.

Additionaly, a portion of the fees paid for services constitutes a facilitation fee retained by April's Doula Services for coordination, support, and administrative purposes.

Should you have any questions regarding this arrangement, please feel free to reach out for clarification.

Agreement of Terms & Conditions:

I have read this contract & understand that availability is on a first-come basis & not guaranteed until the calendar has been reviewed & 50% Non-Refundable Retainer has been received. I agree to the Non-Refundable conditions of this contract, liability & payment terms for Doula support as described above. I am responsible for full payment of contracted hours of the support that has been agreed upon. I have read this contract and agree that it reflects the support I desire from April's Doula Services, assuming availability.

Liability Release Waiver and Consent Form for Doula Support

April's Doula Services, LLC, the provider of support, along with it's individual members, independent contractors, agents, and employees, shall not be held liable for any accidents, injuries, illnesses, any aspects of my, or my baby’s, medical care or treatment provided by my chosen health care professional(s) or hospital during my pregnancy, birth or postpartum. Nor shall we be held liable for any other unforeseen circumstances that may occur during the course of day or overnight doula or newborn care support, 

Client acknowledges and accepts that caring for the home and newborns involves inherent risks, and therefore, releases support person from any and all liability arising from the provision of day and overnight support. Client agrees to indemnify and hold harmless provider from any claims, damages, or liability arising out of or related to the support provided. This non-liability clause shall survive the termination of this agreement.

This agreement is made between April's Doula Services, the Doula, and/or Independent Contractor and the Client for the provision of postpartum doula support services and/or infant care. The Doula agrees to provide non-medical support and services to the Client during the postpartum period, including but not limited to emotional support, physical comfort, partner support, self-care, infant care, feeding guidance, and household assistance related to the postpartum period.

The Doula is not a medical professional and does not perform clinical tasks such as medical diagnosis or treatment, or any other activity that requires a professional healthcare license. The Doula's role is to provide information, support, and comfort to the Client and their family. In case of a medical emergency, the Doula will advise the Client to seek medical attention from a healthcare provider. The Doula does not assume any responsibility for the health of the Client or the baby.

Assumption of Risk:

The Client acknowledges that postpartum doula services involve inherent risks and agrees to assume those risks voluntarily. The Client understands that April's Doula Services, the Doula, and/or Independent Contractor provide support and information but not medical advice or services. As your doula, we follow the current safety recommendations set forth by the Centers for Disease Control and Prevention (CDC) and the American Academy of Pediatrics (AAP). Any deviation from these guidelines must be accompanied by written instructions from your licensed pediatrician. This ensures that your child's remains aligned with evidence-based medical recommendations.

Home Surveillance Policy:

We understand and respect that many families use home surveillance systems for safety and peace of mind. While we fully support your right to monitor your home, we kindly request that you disclose the locations of all recording devices (audio and/or video) in areas where doula care will be provided.

This allows our doulas to maintain appropriate boundaries, such as stepping out for private phone calls or changing clothes if necessary. Transparency ensures mutual respect, comfort, and professionalism in the care environment.

Consent to Doula Services:

The Client consents to receive the services outlined above from April's Doula Service and/or it's Independent Contractors. The Client understands that April's Doula Services, the Doula, and/or Independent Contractor is not responsible for the outcome of labor and delivery and that their role is to support the Client in the postpartum period.

Release and Waiver of Liability:

The Client releases and holds harmless April's Doula Services, the Doula, and/or Independent Contractor from any and all liability, claims, and demands of whatever kind or nature, either in law or in equity, which arise or may hereafter arise from the postpartum doula services provided. The Client understands that this release discharges April's Doula Services, the Doula, and/or Independent Contractor from any liability or claim that the Client may have against April's Doula Services, the Doula, and/or Independent Contractor with respect to any bodily injury, personal injury, illness, death, or property damage that may result from the services provided.

Acknowledgment of Understanding:

The Client has read this waiver of liability and fully understands its terms. The Client understands that they are giving up substantial rights, including their right to sue. The Client acknowledges that they are signing the agreement freely and voluntarily, and intend by their signature to be a complete and unconditional release of all liability to the greatest extent allowed by law.