This service contract includes the following:

1) An annual tune-up which will be completed between April 1ˢᵗ and September 30ᵗʰ. Tune-ups will be scheduled during this time at the responsibility of the homeowner. If the owner does not schedule an appointment within this time frame, they will not receive this service for the year -no exceptions. A fee of $50.00 will be charged to the account if the owner does not show up for the tune-up, or if there is a last-minute cancellation (less than two business days before the appointment).

This tune-up includes:
- A complete tune and test of the entire system
- Vacuum, if necessary
- Inspection of the inside of the boiler/furnace, and also the flue and base of the chimney
- A replacement of the nozzle, oil filter and oil pump strainer
- Inspection and documentation of any/all parts that are recommended to be replaced

2) 24-hour emergency service from October 1ˢᵗ until April 1ˢᵗ. This includes free parts and labor for all parts listed below:

- Aquastat (single acting only) - Fan Limit Control - Nozzle
- Burner Coupling - Porcelains - Nozzle Adapter
- Burner Fan - Pressuretrol - Nozzle Line
- Burner Motor (1/6 hp max) - Gauge Glass - Oil Filter (cartridge only)
- Cad Cell Relay - Ignition Transformer - Fuel Oil Pump
- Cad Cell Sensor - Electrodes - Fuel Oil Pump Strainers
- Defuser (not part of blast tube) - Ignition Leads & Terminals - Fuel Oil Pump Gaskets

Parts not listed above will be charged at rates determined by Tarry Fuel Oil Co. Inc.

3) Summer months are from April 1ˢᵗ to September 30ᵗʰ, with office hours from 8:00 a.m. - 4:30 p.m., Monday through Friday. All labor after these hours will be charged in addition to the cost of any parts replaced. Our rates for all services not included in the contract are as follows:

- Week Day Rates $150.00 per hour, minimum one hour
- Week Night Rates $175.00 per hour, minimum two hours
- Weekend Rates $200.00 per hour, minimum two hours

5) Budget payments are available at the request of the homeowner. These payments may be adjusted at any time by Tarry Fuel Oil Co. Inc. to ensure the balance is paid by the end of the year. All budgets will be reevaluated annually and adjusted accordingly.

6) This service contract is only available for those who are on automatic oil delivery and receive 100% of their home heating fuel from Tarry Fuel Oil Co., Inc. If the homeowner receives oil from another oil company, this contract is void without the opportunity for a refund. This contract may also be canceled by Tarry Fuel Oil Co. Inc. if payments are not received within a reasonable amount of time, at our discretion. Late fees and finance charges will apply. All past due balances, as
well as attorney fees, will be the responsibility of the homeowner. Tarry Fuel Oil Co. Inc.’s Service Contract is non-refundable.

Customer Service Agreement

I have read, understand and accept the terms and conditions of Tarry Fuel Oil Co. Inc.’s Service Contract. I agree to pay Tarry Fuel Oil Co. Inc. for all costs related to any services provided for parts or work done that are not listed under the parts list in section “2”. The contract must be paid in full, before the tune-up is completed. I agree that this contract will also renew automatically every April 1st, unless cancelled by the homeowner before the renewal date.