Thank you for your interest in our candles! We take pride in crafting each candle with care and attention to detail. As our candles are made to order, please note that it may take up to two weeks for your order to be shipped.
To ensure a smooth process, once you place an order, we will send you a confirmation email with the details of your purchase. However, please be aware that the preparation of your order will commence only after we have received payment. We kindly request that you complete the payment process promptly to avoid any delays in preparing your candles.
Additionally, as part of our order submission process, we kindly request that you complete a captcha verification. This ensures the security and integrity of our transactions. By successfully submitting the order and completing the captcha, you acknowledge and agree to the terms and conditions of the purchase.
Your satisfaction is our priority, and we want to ensure that you receive the highest quality product. Should you have any questions or concerns, please don't hesitate to reach out to our customer support team. We appreciate your patience and understanding in allowing us the necessary time to create your personalized candles.
Thank you again for choosing our candles. We look forward to crafting a unique and delightful candle experience just for you!