Return/Exchange Form

Name*

First NameLast Name

Order Number*

List the items you are returning/exchanging: *

(Ex: 1 - pack 18" Sandpoint hand tied)

Reason for the return/exchange:*

(Ex: ordered the wrong length, color, etc)

Is the supplier's ORIGINAL black binding still intact and in original packaging?*

YesNo

Do you prefer to return the product for a refund, exchange, or receive a store gift card?*

REFUND (less 10% restocking fee)EXCHANGE (no restocking fee)A STORE GIFT CARD (no restocking fee)

If requesting an exchange, which item(s) would you like to exchange for?

For your return/exchange label do you prefer UPS or USPS (U.S. Postal Service)*

UPS - (Visit: www.ups.com/dropoff to view UPS drop off locations near you)USPS - U.S. Postal ServiceNo Label - (for Local Stylist drop-off only)

Will your product be returned/shipped in one of our boxes or bubble mailers?*

Seasonal SOH BoxSOH Bubble MailerOther

What email address would you like us to send your prepaid shipping label and/or use to contact you?*

example@example.com

Notes (optional):

Please add any additional information if needed.

Thank you for your return/exchange request. All requests are processed during company business hours. Your prepaid shipping label will be sent to you shortly. Also check your junk/spam folders in the event that it lands there. Please print your label and attach to your box or bubble mailer. Returns and exchanges can be dropped off at any UPS store or handed to your local delivery driver. If you have any questions, please text our Stylist Support Team at 833-385-1800.

Return & Exchange Form