Clients and Caregivers
Training Assessment
To make a Caregiver Active in Rosemark, you need to:
Add the Caregiver’s email address
Assign shifts to the Caregiver
Enter the Caregiver’s date of birth
Add availability to the Caregiver’s profile
What is the date entered when adding a Pending Action for Credentials?
The "Done Date"
Today’s date
The "Expiration Date"
The Caregiver's Date of Hire
When entering a password on a caregiver’s profile:
The password is permanent and can never be changed
The password is temporary
Needs to include symbols and numbers
Is generated by Rosemark
Client ID Numbers:
Need to be unique
Are required for Telephony
Should not include numbers, spaces or symbols
All of the above
Who should caregivers contact if they need their password reset?
Their agency
Shoshana Technologies
The Rosemark User’s Guide
Their Client
How do you make sure caregivers can log in to the Caregiver Mobile App?
Enter an email address for them
Assign shifts to them
Give them a Caregiver Number
Give them Online access and a temporary password
Caregiver ID numbers:
Are Required for Telephony
Must be unique to the Caregiver
Cannot have any letters, spaces, or symbols
All of the above
What is the best way to change a Caregiver’s availability if they are going on vacation?
Add it directly in the Planner
Add an Inactive Period in the Availability and Status window
Remove all availability in the Availability and Status window
Mark them as Quit or Discharged in the Availability and Status window
You cannot add a schedule or care plan to a client profile until you have:
Made assignments for a Client
Added a Service to a Client Profile
Added first and last names to a Profile
Added a Client ID number
What are the requirements for a caregiver-created password?
Must contain letters and numbers
Must include symbols
Must be at least 8 characters long
Must include Caregiver number
None of the above
Documents can be uploaded to:
Client Profiles
Caregiver Profiles
Agency Storage
All of the above
Submit
Should be Empty: