BENCHMARKING
Achieve peak performance

Introduction

We equip supervisors to deliver month-on-month improvement in results and achieve peak operational performance

Our process, skills and tools make improvement easier, faster and more fun.

• Plan – Design a plan to deliver weekly expectations
• Analyse – Analyse performance and identify solutions
• Improve – Embed a cycle that delivers monthly improvement
• Standardise – Improve operating procedures and build teams

 

We ensure supervisors thrive in a fast-moving environment that rewards agility and speed.

Benchmarks

Benchmarks establish the gap between current and required practices to design customised improvement plans.    

 

• There are four tasks and 16 actions that establish the gap
• Rate each action at the start and repeat quarterly

 

Each action must be scored on a 4-point scale. Simply review the benchmark questions and respond in terms of the how often you apply the practices.

 

The Measurement Scale

Score	Definition
1	Never
2	Sometimes
3	Mostly
4	Always

 

Lifting results faster

As Benchmark scores increase

 

• Skills will develop and learning will improve
• Results will lift and be sustained
• Culture will strengthen and wellbeing improve
   

Plan: Always (4); Mostly (3); Sometimes (2); and Never (1)

Analyse: Always (4); Mostly (3); Sometimes (2); and Never (1)

Improve: Always (4); Mostly (3); Sometimes (2); and Never (1)

Standardise: Always (4); Mostly (3); Sometimes (2); and Never (1)