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SİDE ZEUGMA HOTEL
FEEDBACK FORM First and foremost, we would like to thank you for choosing our hotel and taking the time to share your accommodation experience. Your feedback is extremely valuable to us. In line with our goal of always maintaining the highest level of customer satisfaction, we greatly appreciate your input to improve our hotel services and provide you with an unforgettable stay. Therefore, we kindly reomplete the survey form below, reflecting your experience. Your ideas nd suggestions will help us identify the strengths of our hotel and areGUEST as where we need to make improvements. With your support, we believe that we will come closer to achieving our goal of providing better service each day. We thank you for taking the time to provide us with your feedback. We always rely on your contributions to continue ensuring the utmost satisfaction of our guests.Best regards.
Check-in Date
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Check-out Date
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Room Number
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Country
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E- Mail
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Name
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Please select the ones that influenced your decision to stay our hotel
Advertisements
Location
Recommended by someone I know
Reputation
Price
Other
Please rate your stay overall
1
2
3
4
5
Would you recommend our hotel to others?
Yes
No
Indecisive
Please rate how strongly you agree or disagree with each of the following statements.
Foods / Open Buffet
Were the buffet items consistently replenished in a timely manner?
Always
Most Of Times
Sometimes
Rarelye
Never
How would you rate your breakfast buffet experience?
Excellent
Good
Average
Very Poor
Poore
How would you rate the experience at the lunch buffet?
Excellent
Good
Average
Poore
Very Poor
How would you rate the experience at the dinner buffet?
Excellent
Good
Average
Poore
Very Poor
How would you rate your Pool Snack experience?
Excellent
Good
Average
Poore
Very Poor
How would you suggest we improve our buffet offerings to make them better ?
Your Room
Room is clean
Excellent
Very good
Good
Bad
To Bad
Furniture is good
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The bed was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Were the TV channels sufficient ?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
If you have any suggestions about the Housekeeping , can you share them with us?
Restaurant
The restaurant was clean ?
Excellent
Very good
Good
Bad
To Bad
Was the restaurant staff polite and kind to you ?
Excellent
Very good
Good
Bad
To Bad
Did the restaurant staff fulfill your requests quickly?
Excellent
Very good
Good
Bad
To Bad
If you have any suggestions about the restaurant and bar , can you share them with us?
Reception
Was the reception staff sufficiently fast in handling your check-in process?
Excellent
Very good
Good
Bad
To Bad
Was the reception staff polite and kind to you ?
Excellent
Very good
Good
Bad
To Bad
If you have any suggestions about the reception, can you share them with us?
Tecnic Service
Did any malfunction occur in your room?
Yes
No
If you have a technical fault notification, was this fault fixed in a short time?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
If you have any suggestions about the tecnic service , can you share them with us?
Ratings
Rate the reception staff
Poor
1
2
3
4
Very Good
5
1 is Poor, 5 is Very Good
Rate the service staff
Poor
1
2
3
4
Very Good
5
1 is Poor, 5 is Very Good
Rate the food and cuisine
Poor
1
2
3
4
Very Good
5
1 is Poor, 5 is Very Good
Rate the housekeeping staff
Poor
1
2
3
4
Very Good
5
1 is Poor, 5 is Very Good
Rate the animation staff
Poor
1
2
3
4
Very Good
5
1 is Poor, 5 is Very Good
Rate Spa Hamam
Poor
1
2
3
4
Very Good
5
1 is Poor, 5 is Very Good
Rate the staff on the beach
Poor
1
2
3
4
Very Good
5
1 is Poor, 5 is Very Good
Any Comments?
Göndermek
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