Diverse & Engaged (D&E) is an award-winning leadership development and DE&I consulting practice. D&E provides advisory and consulting services to F500 companies as a diversity resource to build their diversity, equity, and inclusion strategies, programs, and initiatives.

D&E is currently searching for a Product Manager!  The Product Manager will manage the ongoing design, configuration, testing, deployment, and end-user training for the DiverseU cultural diversity education system.  This is an exciting opportunity for an analytical, strategic thinker, and creative individual with a user-centric approach to solution design and implementation to utilize their skills while working for an award-winning consulting practice.

Responsibilities:

Technical:

• Manage the ongoing design, configuration, testing, deployment, and end-user training for the DiverseU cultural diversity education system.

• Continue to improve and develop the modern learning user interface in the learning portal and mobile learning app using adult learning best practices.

• Continuously evaluate tools/processes to ensure DiverseU has the best-in-class user experience that offers efficient, high-quality, and seamless learning.

• Build and maintain a strategic relationship with the LMS vendor, ensuring DiverseU's LMS is current, compliant, and working as designed to help minimize/mitigate any technical issues between our systems.

• Provide technical troubleshooting support to DiverseU stakeholders as related to learning programs and LMS features.

• Manage learning catalog management to ensure current, compliant, and relevant learning content is available within DiverseU.

• Manage DiverseU's role-based access, communication, and training to colleagues with access to ensure they are fully equipped to support their teams.

Reporting and Analytics:

• Drive data, analytics, and reporting needed proactively for business stakeholders to drive decision-making and/or provide valuable, actionable insights based on learning effectiveness measures.
• Establish and maintain a robust reporting framework, and gather key analytics to create data visualizations.

 eLearning Design and Development:

• Ability to exercise knowledge and expertise to determine the best learning solution approaches.
• Develop content focused on regulatory requirements and general compliance - internal/external facing.
• Assist with virtual production support.
• Manage projects simultaneously in a fast-paced, often ambiguous environment while delivering high-quality work on time.

Qualifications:

• Design Thinking/User-Centric approach to solution design and implementation.
• Proficiency in Word, Excel, and PowerPoint.
• Ability to work both independently as well as on a team.
• Excellent written and verbal skills.
• Ability to create action plans that result in achieving goals.
• Analytical skills in validating data as well as quickly performing ad hoc analysis.
• Serve as a business analyst in defining DiverseU's needs and translating those needs into new report insights and/or solutions.
• Strong attention to detail
• Ability to work on projects quickly with little oversight.
• Experience developing training modules requiring technical writing/regulatory content.
• Proven ability to effectively collaborate, influence, and build trusted partnerships.
• Ability to work agile and iteratively in a fast-paced and collaborative environment.

 

Diverse and Engaged is an Equal Opportunity Employer.