Diverse & Engaged (D&E) is an award-winning leadership development and DE&I consulting practice. D&E provides advisory and consulting services to F500 companies as a diversity resource to build their diversity, equity, and inclusion strategies, programs, and initiatives.
D&E is currently searching for a Product Manager! The Product Manager will manage the ongoing design, configuration, testing, deployment, and end-user training for the DiverseU cultural diversity education system. This is an exciting opportunity for an analytical, strategic thinker, and creative individual with a user-centric approach to solution design and implementation to utilize their skills while working for an award-winning consulting practice.
Responsibilities:
Technical:
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Manage the ongoing design, configuration, testing, deployment, and end-user training for the DiverseU cultural diversity education system.
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Continue to improve and develop the modern learning user interface in the learning portal and mobile learning app using adult learning best practices.
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Continuously evaluate tools/processes to ensure DiverseU has the best-in-class user experience that offers efficient, high-quality, and seamless learning.
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Build and maintain a strategic relationship with the LMS vendor, ensuring DiverseU's LMS is current, compliant, and working as designed to help minimize/mitigate any technical issues between our systems.
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Provide technical troubleshooting support to DiverseU stakeholders as related to learning programs and LMS features.
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Manage learning catalog management to ensure current, compliant, and relevant learning content is available within DiverseU.
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Manage DiverseU's role-based access, communication, and training to colleagues with access to ensure they are fully equipped to support their teams.
Reporting and Analytics:
- Drive data, analytics, and reporting needed proactively for business stakeholders to drive decision-making and/or provide valuable, actionable insights based on learning effectiveness measures.
- Establish and maintain a robust reporting framework, and gather key analytics to create data visualizations.
eLearning Design and Development:
- Ability to exercise knowledge and expertise to determine the best learning solution approaches.
- Develop content focused on regulatory requirements and general compliance - internal/external facing.
- Assist with virtual production support.
- Manage projects simultaneously in a fast-paced, often ambiguous environment while delivering high-quality work on time.
Qualifications:
- Design Thinking/User-Centric approach to solution design and implementation.
- Proficiency in Word, Excel, and PowerPoint.
- Ability to work both independently as well as on a team.
- Excellent written and verbal skills.
- Ability to create action plans that result in achieving goals.
- Analytical skills in validating data as well as quickly performing ad hoc analysis.
- Serve as a business analyst in defining DiverseU's needs and translating those needs into new report insights and/or solutions.
- Strong attention to detail
- Ability to work on projects quickly with little oversight.
- Experience developing training modules requiring technical writing/regulatory content.
- Proven ability to effectively collaborate, influence, and build trusted partnerships.
- Ability to work agile and iteratively in a fast-paced and collaborative environment.
Diverse and Engaged is an Equal Opportunity Employer.