NIBA Webinar | Are you Code ready?

On May 25, 2023 General Manager Codes and CEO Banking Code Compliance of Australian Financial Complaints Authority, Prue Monument, NIBA CEO, Phil Kewin and NIBA’s Policy and Research Manager, Allyssa Hextell presented a live webinar to discuss the value of breach reporting, preparing for the Annual Compliance Statement, using Code breach data to deliver improved client outcomes, and improving adherence to the Code.

Answer the following 5 questions relating to the key learning objectives for this webinar, to receive 1 CPD point. If the questions are all answered correctly, you will receive a CPD Certificate.

1. What is NOT a function of the IBCCC?

Issue determinations & corrective actionsMonitor compliance with the CodeDevelop the Insurance Brokers Code of PracticeIdentify areas for improvement

2. What is NOT a benefit of the self-regulatory model?

Allows brokers to earn more commissionDemonstrates an industry-wide commitments to professionalism and ethical conductHelps avoid more serious government interventionIncreases client trust and confidence in what you do

3. True or False, manual error & failure to follow correct processes and procedures were the main causes of breaches reported in 2022?

TrueFalse

4. What percentage of Subscribers reported zero Code breaches?

40%45%55%67%

5. True or False, combining Code breach data, with data from your internal dispute resolution process, complaints and ASIC breach data can help identify potential systemic issues?

TrueFalse

Your name for the certificate

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Your email to receive the certificate

example@example.com

Course Name

CPD Code

CPD Points

Issue Date

Date