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  • Welcome to Hope Health!

    Hope Health welcomes new patients daily. The first step to becoming a Hope Health patient is to complete the necessary forms. 

    Services offered at Hope Health

    Family Medicine Pediatrics Women's Health

    Behavioral Health

    Psychiatry Dental (Adult & Pediatrics)
    Lab Work Diabetes Education Outreach & Enrollment 
  • Required Documentation

    Please provide the following documentation, as applicable, with your completed registration form.

    You will be able to upload your documents at the end of the registration form.

    Photo I.D. (a Photo I.D. is required for all patients, please provide one of the following)

    • Driver's License
    • State Identification (I.D.) Card
    • Military I.D.
    • Passport
    • School I.D. (under 18)
    • Permanent Resident Card
    • Certificate of Citizenship
    • Certificate of Naturalization

    Insured Patients (Medicaid/Medicare/Private Insurance)

    • Current Insurance Card  - we need to make a copy of the front and back of your card at each visit. 

    Proof of Income: Patients may be eligible for discounted services on a Sliding Fee Scale based on household size and income. If you qualify, you will pay a discounted amount for your care at Hope Health. If you wish to be considered for the Sliding Fee Scale, you must submit proof of income. Please see the following guidelines.

    • Tax Return (most recent) or Pay Stubs (equivalent to one month)  
    Weekly = 4 pay stubs Bi-weekly = 2 pay stubs 
    Semi-Monthly = 2 pay stubs Monthly = 1 pay stub

     Additional Income (required if applicable):

    • Social Security Income
    • Alimony
    • Disability Income
    • Child Support
    • Food Stamps (SNAP) Approval Form - must be the form that shows the household income

     Dependents (dependents are only counted if you provide one of the following):

    • Tax Return (most recent) with dependent(s) listed
    • Birth Certificate
    • Marriage License
    • Adoption Papers
    • Proof of Legal Guardianship  
  • The above referenced documentation is required to qualify for the sliding fee discount program. Medical, Dental, Behavioral Health and Labs have separate sliding fee discounts.

    Each patient will be expected to pay for service at the time of the appointment. Fees or co-pays may vary depending on service(s).

    If you have any questions relating to expected charges, you may inquire with the front desk personnel at the time of your visit. 

  • Patient Registration Form

    All Information is Strictly Confidential
  • Patient Information

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  • Patient Demographics

  • Financially Responsible Party

    Guarantor
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  • Insurance Information

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  • Emergency Contact

    (at least one emergency contact is required)
  • Reason for Visit

  • Private Insurance Authorization for Assignment of Benefits/Information Release

  • I, the undersigned, authorize payment of medical benefits to Ellis County Coalition for Health Options dba Hope Health for any services furnished to me by the physician. I understand that I am financially responsible for any amount not covered by my contract. I also authorize you to release my insurance company or their agent information concerning health care, advice, treatment or supplies provided to me. This information will be used for the purpose of evaluating and administering claims of benefits. 

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  • Patient Household & Income Information

    Hope Health is a Federally Qualified Health Center (FQHC) and can offer discounted services to patients based upon financial ability or inability to pay. This program requires us to obtain income and household information from each patient for whom we provide services. If you qualify, you will pay a discounted amount for your care at Hope Health

    If you wish to be considered for the Sliding Fee Scale, please complete Section I-III of this form in its entirety. Failure to submit all the required information, will delay in the determination of discounted services.

  • I DO NOT wish to be considered for the Sliding Fee Scale and I understand services will be priced using customary fees (please sign below)

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  • SECTION I: Head of Household

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  • SECTION II: Household Income

  • Please complete for each adult household member who is employed or has any source of income

    Proof of income and dependents is required to qualify for discounted services. Otherwise, services will be priced using customary fees. 

    Unable to prove income or claiming zero income? We have options for you. Please contact us at 972-923-2440

  • SECTION III - Members of the Household

    (list all individuals in household, including the Head of Household first)
  • By signing below, I agree that the Hope Health staff may contact each employer listed and/or other agencies to confirm my income. I will provide Hope Health with proof of income for the purpose of calculating my discount, if I qualify. I will be asked to document my income regularly (annually if tax return is provided/monthly if paystubs or insurance is provided), and I agree to inform Hope Health if there are any changes to income, household size, or insurance coverage indicated above. I understand that certain services and/or items cannot be discounted. I agree to pay my copay at the time of services. I hereby certify that the information I have provided is complete and correct to the best of my ability.

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  • OFFICE USE ONLY

     

    Date Recieved: _____________  Patient Chart #____________________

    Sliding Scale (circle one):    A      B      C      D       No Income       Full Cost

    Insurance (circle one):  Medicaid    CHIP    Medicare    Private Ins.    E.C. Indigent

    Type of Income Provided: _________________________________________

    Eligibility:  From ___________________ To ____________________

    Patient Notified of Fee (circle one):   Yes     No

    Employee's Initials: ______________________________

  • Medical Records Release Form

    AUTHORIZATION TO RELEASE HEALTHCARE INFORMATION
  • PATIENT INFORMATION

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  • MY AUTHORIZATION

  • I voluntarily consent to and authorize Hope Health to obtain my healthcare information from:

  • PURPOSE

  • INFORMATION TO BE DISCLOSED

  • TERM

    (PLEASE SELECT ONE OPTION)
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  • REDISCLOSURE

    I understand that Hope Health cannot guarantee that the recipient will not redisclose my health information to a third party.  The third party may not be required to abide by this Authorization or applicable federal and state law governing the use and disclosure of my health information.

  • REFUSAL TO SIGN/RIGHT TO REVOKE

    I understand that signing this form is voluntary and that if I don’t sign, it will not affect the commencement, continuation or quality of my treatment at Hope Health.  If I change my mind, I understand that I can revoke this authorization by providing a written notice of revocation to Hope Health. The revocation will be effective immediately upon Hope Health’s receipt of my written notice, except that the revocation will not have any effect on any action taken by Hope Health in reliance on this Authorization before it received my written notice of revocation.

  • QUESTIONS

    I may contact Hope Health for answers to my questions about the privacy of my health information by telephone at (972) 923-2440, email at info@hopehealthtx.org or in person at the Waxahachie or Ennis location.

  • SPECIFIC AUTHORIZATIONS

    Sexually Transmitted Disease (STD) as defined by law, includes Herpes, Herpes Simplex Virus, Human Papilloma Virus, Condyloma (genital warts), Chlamydia, Non-specific Urethritis, Syphilis, VDRL, Chancroid, Lymphogranuloma Venereum, HIV (Human Immunodeficiency Virus), AIDS (Acquired Immunodeficiency Syndrome), and Gonorrhea.

  • FEES

    Hope Health strongly encourages the receipt of medical records through fax/email to prevent fees associated with printing. If medical records are released directly to the patient in the form of a paper copy, a fee of $10.00 for the first 20 pages and $0.20 for each additional page will be charged.

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  • Social Determinates of Health (PREPARE) Questionnaire

    The Social Determinates of Health (PREPARE) Questionnaire is a screening tool aimed at identifying areas of everyday living that might be missed during your appointments with Hope Health but impacts you and/or your family and your healthcare. We hope to improve our services by determining if you may be experiencing one or more social issues and/or worries so we can offer advice and support.
  • For each statement, please mark on the scale how relevant it is to you and your family, i.e. how closely each statement fits with your situation.

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  • Patient's Rights & Responsibilities

    Please read the Patient's Rights & Responsibilities below in PDF form. For easier reading, you can click the + to zoom in or you can click the arrow to download the document to your device.
  • Notice of Privacy Practices

    Please read the Notice of Privacy Practices below in PDF form. For easier reading, you can click the + to zoom in or you can click the arrow to download the document to your device.
  • PATIENT ACKNOWLEDGEMENT

  • Acknowledgement of Receipt of the Notice of Privacy Practices

    This notice describes how health information about me may be used and disclosed and how I can get access to this information. Copies of our Notice of Privacy Practices may be found on our website, www.hopehealthtx.org, under the Patient Information Section. You may also review this Notice in our patient lobbies, or ask for a printed copy at the front desk. I hereby acknowledge that I have reviewed a copy of the Hope Health Notice of Privacy Practice.

  • Acknowledgement of Review of Patient’s Rights and Responsibilities

    This notice describes the patient responsibilities to Hope Health. I agree to all the conditions as described in the Patient’s Rights and Responsibilities. If I have further questions regarding the Patient Rights and Responsibilities, I may direct them to the clinic staff.

  • Acknowledgment of Review of Zero Tolerance Notice

    This notice is listed within the Patient’s Rights and Responsibilities. It describes the patient’s responsibility to treat Hope Health staff and patients with courtesy and respect. I hereby acknowledge that Hope Health maintains a zero-tolerance policy of abuse, harassment, or violence of any kind.

  • Consent for Treatment

    I hereby and voluntarily consent to authorize the clinic’s Providers to provide health care services to me at the clinic. The health care services may include, without limitation, routine physical and mental assessment; diagnostic and monitoring tests and procedures; examinations and medical and/or dental treatment; routine laboratory procedures and tests; x-rays and other imaging studies; administration of medications; and procedures and treatments prescribed by the clinic’s healthcare Providers. The health care services also may include counseling necessary to receive appropriate services including family planning (as defined by federal laws and regulations). A person who signs a general consent for the performance of medical tests or procedures is not required to also sign or be presented with a specific consent form relating to medical test or procedures to determine HIV infection, antibodies to HIV, or infections with any other probably causative agent of AIDS that will be performed on the person during the time in which the general consent form is in effect. I understand that I will be asked to sign a separate informed general consent for vaccines administered to me and that I will be asked to sign a separate informed consent for the influenza (flu) vaccine. I understand that there is a separate consent form that I may be asked to sign for procedures performed in the office. I understand that there are certain hazards and risks connected with all forms of treatment, and my consent is given knowing this. I understand that this consent is valid and remains in effect as long as I am a patient of the clinic, until I withdraw my consent, or until the clinic changes its services and asks me to complete a new consent form.

  • Co-Pay Policy

    Some health insurance carriers require the patient to pay a co-pay for services rendered. It is expected and appreciated at the time the service is rendered for the patient to pay at EACH Visit. If proof of income is provided, you may qualify to use our sliding fee scale for services that are not covered by your insurance or for charges that are applied to your deductible. This does not apply to charges that require a co-pay or co-insurance payment determined by your Insurance Company. Thank you for your cooperation in this matter.

  • Cancellation / No Show Policy

    We understand there may be times when you miss an appointment due to emergencies or obligations to work or family. However, we urge you to call 24 hours prior to canceling your appointment. If you do not cancel 24 hours prior to your appointment, it will be considered a missed appointment. If you miss three (3) or more appointments within a 3-month period, you may be limited to scheduling future appointments. In addition, a no-show fee of $35 will be charged to your account.

  • Cash-Pay Patients

    I do not have health insurance and will be responsible for services rendered at Hope Health. I agree to pay the full and entire amount for treatment given to me or to the below named patient on the date services are rendered. I also understand that I will be considered as a “full-cost” patient if proof of income is not provided or if my income is above 200% of the Federal Poverty Level Guidelines. 

    (write n/a if not cash pay)

  • Authorization to Release Information

    I hereby authorize any Hope Health staff or providers to engage in any verbal or written communication to the person(s) listed below regarding my medical history, medical records, appointments and/or information pertaining to my account and/or billing history with Hope Health. I understand that if I do not list any names that family members and/or friends will not be told any information regarding my visit(s) with Hope Health.

  • I further authorize Hope Health to release to agencies that I am being referred to, any information acquired in the course of my or the below named patient's examination and treatment as needed

  • I have read and understand the above information, and I agree to the terms described. I have had the opportunity to ask questions and have them answered to my satisfaction. If I am not the patient, I certify that I am authorized by law to agree to these conditions of treatment on behalf of the patient.

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