Onboarding with Opuluxe Form

Hi future client!

Before you begin:
- Use Google Chrome when completing this form. If you don't use Google Chrome, you may encounter technical difficulites, which may incude you not being able to submit this form.
- Save as you go. Click the "Save" button at the bottom of each page as you complete this form, to ensure that your information won't accidentally be erased. Make sure you copy the draft link it creates for you (see example below) and paste the link in a safe place. The next time that you're ready to complete the form, please click on the draft link that you created.

ADDITIONAL UNITS

(Ignore this section if your property does not have units) Please keep in mind that each unit needs to be stocked with its own essentials, since the guests don’t have access to the other unit during their stay, and the cleaners won’t have access to the other unit if it’s occupied, unless it's occupied with private room guests.)
UNIT #2
UNIT #3

Does the home already have a dedicated cleaner you’d like us to use? If so, please list their contact information below. Your Cleaner's Name Area Code Phone Number

(Please be advised that if you selected the 10% pricing package, we will use your cleaner for your property. If you have not selected the 10% pricing package, we will hire a new cleaner to ensure that your property is maintained to our high standards, but we’ll still use your cleaner as backup.)
Would you like to allow pets in your home? (We wouldn’t recommend)*

YesNo
Are you interested in getting a professional photographer to shoot your home? (Having professional photographs of your property can significantly enhance its marketability, leading to increased bookings and ultimately a higher return on investment.)*

Yes. But I’ll get it done myself and send you the photos right afterwards.Yes, and I’d like Opuluxe to hire the photographer for me and charge me $250 immediately after completing this form.No
Would you like Opuluxe to create a virtual Welcome Packet for guests for $200?*

Yes, you may charge my card as soon as I compete this form.No
Would you like Opuluxe to visit your property in person to conduct a property inspection prior to receiving bookings for $500? (We'd visit your property in person and make recommendations on stocking, furniture, cleanliness, updates, etc.) NOT AVAILABLE IN EVERY CITY.*

Yes, you may charge my card as soon as I compete this form.No
How many breaker panels do you have, and where are they located? (If your property has units, please specify which unit they are in and where they are located.)*
Does the home have a Carbon monoxide alarm, smoke alarm, and a fire distinguisher? Where Is the fire distinguisher located?*
Is your water heater tankless or not? Is your water heater electric or gas? Is your furnace gas or electric? *
Does your property need gas turned on, and if so, what in the home requires gas? *
Front Door Entry*
Side/Back/Unit 2 Door Entrance (If Applicable)
Side/Back/Unit 3 Door Entrance (If Applicable)
Where are the Supply Closets and washer and dryer located? _______________________________________________________________________________________ (If your property has units, please specify which unit they are in and where they are located.) What’s the code to the supply closets/laundry room/other locked doors? *
Is there a lockbox for the keys to the front door and supply closet keypads in case the batteries die? (Strongly Recommended) If so, where is it located, and what’s the code?*

Let’s Get Details of Each Bedroom
Bedroom #1*
Bedroom #2
Bedroom #3
Bedroom #4
Bedroom #5
Bedroom #6
Bedroom #7

Create your Opuluxe Owner Account

Claim your account type | Verify your identity | Set up your payment and billing accounts
What type of account are you creating? (Keep in mind once your account is created, we cannot change this information.)*

Personal (most common) ->You have a registered business (such as an LLC) and the property is owned by the businessYou have a registered business (such as an LLC) and the property is owned by the businessYou, as an individual own the property -> You do not have an EIN number (U.S. businesses) or a Business Number (Canadian businesses)Business -> You have a registered business (such as an LLC) and the property is owned by the business -> You have an EIN number (U.S. businesses) or a Business Number (Canadian businesses) Please note: We cannot accept businesses outside of the U.S. or Canada at this time
Property Owner Information

Your information is safe with Opuluxe. Safety and privacy is our number one priority and we do not share or sell your personal information. Every Opuluxe property is vetted and verified to give guests peace of mind. To do this, we require all of our owners to go through a simple background check. We will also review your financial and criminal history to ensure there are no red flags. This process does not include a “hard inquiry,” so your credit score will not be impacted.
Name*

First NameLast Name
Phone Number*
Please enter a valid phone number.
Email*
example@example.com
Birth Date*

MonthDayYear
Date
Select your citizenship*

USCanadian
Last 4 digits of your SSN: *
Upload your ID (Driver's license or Passport)*

Cancelof
Primary Home Address (This is the address of your primary residence, not the address of your vacation property.) *

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Second Owner

Fill out this section if you have a second owner of the property
Name

First NameLast Name
Phone Number
Please enter a valid phone number.
Email
example@example.com
Birth Date

MonthDayYear
Date
Select your citizenship

USCanadian
Last 4 digits of your SSN:
Upload your ID (Driver's license or Passport)

Cancelof
Primary Home Address (This is the address of your primary residence, not the address of your vacation property.)

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Complete your Payment Account Information

If you have more than one owner, please use a joint account and fill out the details below.
Booking payments will be released via ACH directly to your bank account 24 hours after a guest’s check-out date and the money should appear in your account within 3-7 business days. Please provide your checking account details for an easy, paperless deposit.*
Opuluxe Management Agreement
Our Management Agreement outlines how Opuluxe will manage your rental and how we’ll work together to make sure guests have a five-star experience. Please read the summary below carefully, which we’ve provided for your convenience to highlight important elements of the Agreement. You should read the Agreement completely before accepting it.

Fees

Onboarding Fee. You agree that the one-time $199 Onboarding Fee you pay is not refundable for any reason.

Opuluxe retains a management fee on all guest bookings. This fee is applied to your total base nightly rate. If you selected the First Class or World Class management options, we will pay for the cleaners and therefore retain the cleaning fees.

Opuluxe will invest a significant amount of time and money into creating a professional listing for your Property (the “Listing”), hiring a cleaner, creating instructions for the guest’s check-in, and much more. You may terminate this agreement at any time, with no penalty, as long as you provide a 90 day notice to us in writing via email. We’ll honor any reservations that are already booked at your home for that 90-day window as well as any new bookings that are within the window.

If you elect to leave our service before the 90 days notice, you agree to pay a $1000 cancellation fee. You authorize Opuluxe to collect the cancellation fee using your credit card or other payment method on file. Also: we do not allow hiring our staff directly, whether it’s our property manager, cleaner, or anyone else after ending services with us. Should you do this, there would be a $5000 fee charged per employee using your credit card or other payment method on file.
Choose your pricing package:*

10% (COACH)15% (FIRST CLASS)20% (WORLD CLASS)
NOTE: If this property offers private rooms, you must choose the 15% or 20% pricing packages. If this property is an apartment, you must choose the 20% pricing package.

Rates and Marketing

Opuluxe chooses the nightly rates, minimum stay requirements, and payment policies for your property, but you have the right to inform of us any adjustments you'd like for us to make. Payment policies include payment schedules and all cancellation, refund, and credit policies. Opuluxe may dynamically adjust your rates and policies on a seasonal, weekly, or daily basis in an effort to optimize your rental income. You agree that Opuluxe will be your exclusive marketing and booking partner, and you will not market your property directly. You authorize us to confirm reservations for any open dates on your availability calendar.

Availability

You agree to keep your availability calendar updated at all times. In the event you need to cancel a confirmed booking, you will be charged double the amount of Opuluxe’s management fee or a minimum of $250, whichever is greater.

Restrictions

You have confirmed with your respective city, county, and management/HOA (if applicable) that short-term rentals are permitted. You acknowledge and agree that Opuluxe assumes no liability or responsibility for verifying whether or not short-term rentals are permitted in your city, county, or management/HOA (if applicable).

Insurance

Opuluxe requires you to obtain short term rental insurance within 30 days of signing this form. We will request proof of your coverage within 30 days.

Communication

You hereby acknowledge and understand that although your initial consultation was conducted with the Opuluxe consultant, following this consultation, you will not have further direct communication with the Opuluxe consultant for the duration of your client relationship with Opuluxe. All subsequent interactions and communications will be managed by your designated Onboarding Specialist and your assigned Property Manager. Our customer service hours are Monday thru Friday, 9am to 5pm. You agree to adhere to this communication protocol as part of your contractual obligations.

The information above does not comprise the whole agreement, and is in no way a substitute for reading the entire document.

My Products*

Opuluxe Onboarding FeePlease pay this fee before submitting this form. If we haven't received a payment from you upon receiving this form, you agree to allow Opuluxe to charge your card on file.

$199.00 Quantity
Item subtotal:$0.00

Total

$0.00

Payment Details
First Name	Last Name
Credit Card Number	Security Code
Card Expiration

We require a $199 onboarding fee.

Please pay the fee with this link before submitting this form. If we haven't recieved a payment from you upon receving this form, you agree to allow Opuluxe to charge your card on file.
Signature*

Clear
Signature

Clear
Today's Date*

MonthDayYear
Date
Today's Date

MonthDayYear
Date
Should be Empty:

Onboarding with Opuluxe Form

Thanks for joining Opuluxe! Let’s gather details on your home to set us up for success!

UNIT 1

ADDITIONAL UNITS

Let’s Get Details of Each Bedroom

If your Property is a Single Family Home, Please Answer the Section Below

Lawn

If your Property is an Apartment, Please Answer the Section Below

Create your Opuluxe Owner Account

Second Owner

Complete your Payment Account Information

Opuluxe Management Agreement