At Homa Rejuvenation Center, your appointments are very important to us, and we understand that sometimes appointments need to be re-scheduled or canceled. Because most of our services require preparation time to properly prepare a room for your treatment, we have Cancellation Policies in place.
In order to provide you and others with excellent customer service and access to appointments during peak times, we kindly ask for the following considerations:
CANCELLATION POLICY & FEES
- We respectfully request at least 24 hours notice to cancel or reschedule your appointment.
- Less than 24 hours notice will result in a charge equal to 50% of the reserved service amount.
- All "NO SHOWS" will be charged 100% of the reserved service amount.
This cancellation policy allows us time to inform our standby guests of any availability. Without sufficient notice, we end up turning away other clients who could have scheduled an appointment for the same time.
ARRIVAL TIME
Please arrive for your appointment 5 minutes before your scheduled appointment time. This allows for extra time to attend to your paperwork etc. Arriving early will not guarantee your service will start before your scheduled appointment time.
LATE ARRIVALS
We understand that sometimes things happen outside of your control to make you late for your appointment. We will do everything we can to accommodate you, but unfortunately it will limit the time allocated for your treatment or we may need to reschedule your appointment. If we have to reschedule your appointment, you will be responsible for 50% of the value of the original service(s).
Please let us know as soon as possible if you are running late so we can best accommodate everyone.
Thank you for viewing and supporting our policies criteria.
I have read and understand the Cancellation Policies listed above and agree to abide by the above conditions.