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AK Group Printer Support
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8
Questions
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1
Please confirm your printer location
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This field is required.
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West Michigan Academy of Environmental Science
Benton Harbor Charter School Academy
Muskegon Montessori Academy for Environmental Change
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Please Select
West Michigan Academy of Environmental Science
Benton Harbor Charter School Academy
Muskegon Montessori Academy for Environmental Change
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2
Which printer is having trouble...
Please be sure to let us know which printer is having trouble so that we can troubleshoot correct device...
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Color Printer - Xerox Altalink C8145
Black/White Printer - Xerox Altalink B8145
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Please Select
Color Printer - Xerox Altalink C8145
Black/White Printer - Xerox Altalink B8145
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3
Which printer is having trouble...
Please be sure to let us know which printer is having trouble so that we can troubleshoot correct device...
Please Select
Color Printer - Xerox Altalink C8170 - Secondary Office
Black/White Printer - Xerox Altalink B8145 - Secondary Staff Lounge
Black/White Printer - Xerox Altalink B8145 - ECC Office
Black/White Printer - Xerox Altalink B8145 - Elementary AWAY from Windows
Black/White Printer - Xerox Altalink B8145 - Elementary NEAR Windows
Please Select
Please Select
Color Printer - Xerox Altalink C8170 - Secondary Office
Black/White Printer - Xerox Altalink B8145 - Secondary Staff Lounge
Black/White Printer - Xerox Altalink B8145 - ECC Office
Black/White Printer - Xerox Altalink B8145 - Elementary AWAY from Windows
Black/White Printer - Xerox Altalink B8145 - Elementary NEAR Windows
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4
Which printer is having trouble...
Please be sure to let us know which printer is having trouble so that we can troubleshoot correct device...
Please Select
BW Printer - Xerox Altalink B8145 - Library
BW Printer - Xerox Altalink B8145 - Front Office - Right Side
Color Xerox Main Office - C8145 Left Side
BW Printer - Xerox Altalink Back Area - Left Side
BW Printer - Xerox Altalink Back Area - Right Side
Color Ricoh Printer - Large Room
Please Select
Please Select
BW Printer - Xerox Altalink B8145 - Library
BW Printer - Xerox Altalink B8145 - Front Office - Right Side
Color Xerox Main Office - C8145 Left Side
BW Printer - Xerox Altalink Back Area - Left Side
BW Printer - Xerox Altalink Back Area - Right Side
Color Ricoh Printer - Large Room
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5
Your name
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First Name
Last Name
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6
Your email
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Please be sure to use your work email here. Our system does not recognize personal emails and that may cause some delays in resolving your issue.
example@example.com
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7
Select issue you are experiencing
*
This field is required.
Select highest priority issue (in your opinion) you are experiencing now if several.
Printer showing an error
Does not scan
Printer does not power on
Does not print
Need toner/ink
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8
Please describe issues here.
It is also helpful if you let us know whats going on in simple terms.
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