Please review our Cancellation Policy.
Any late arrival will shorten the scheduled session. In the event a client arrives more than 15 minutes late for their scheduled appointment, the client will be offered the option to use the maximum-time remaining time that day within their scheduled-time. Declining that offer is recorded as a “missed appointment” or “no-show”. Since that time was reserved, whether the remaining session-time is used or declined, the appointment will be charged as scheduled. Respecting our team, the Spa commits to paying therapists for “no-shows”.