Thank you for taking the time to complete this survey!
Your feedback is so important to us. Please answer all of the following questions.
Full Name
*
First Name
Last Name
E-mail
*
example@example.com
Which TCTC store(s) have you shopped at? Select all that apply:
*
Agoura Hills, CA
Plantation, FL
Santa Barbara, CA
Santa Monica, CA
Westlake Village, CA
Woodland Hills, CA
How did you hear about us?
*
Friends/Family
Social Media
Walk-in
Google Search
Yelp
Other
What is your age range? We only ask so that we can have a better understanding of who is shopping with us!
*
18 - 25
26 - 35
36 - 44
45 - 54
55+
Prefer not to answer
How often do you visit TCTC?
*
Rarely: I've been once or twice
Sometimes: I try to make it in when I can
Often: Anytime I'm looking for something new I always visit TCTC
I'm a regular! I like to visit any chance I get!
Did a coupon or promotion bring you in during your last TCTC visit? If so, what was the offer?
How likely are you to recommend shopping at TCTC to a friend?
*
Not Likely
1
2
3
4
Very Likely
5
1 is Not Likely, 5 is Very Likely
How satisfied are you with the value of your purchase(s)?
*
Not Satisfied
1
2
3
4
Very Satisfied
5
1 is Not Satisfied, 5 is Very Satisfied
What could we do to improve the quality of our inventory?
*
What other products would you be interested in purchasing from TCTC?
*
Are there any brands you were hoping to find that we don't carry? If so, list them below.
*
The store(s) I have visited are organized and it's easy to find what I'm looking for:
*
Highly Disagree
1
2
3
4
Highly Agree
5
1 is Highly Disagree, 5 is Highly Agree
How knowledgeable is the team when you visit?
*
They can do better
1
2
3
4
Highly Knowledgeable
5
1 is They can do better, 5 is Highly Knowledgeable
How friendly is our staff when you visit?
*
They can do better.
1
2
3
4
The friendliest!
5
1 is They can do better., 5 is The friendliest!
How helpful is our team when you visit?
*
They can do better.
1
2
3
4
The most helpful!
5
1 is They can do better., 5 is The most helpful!
The store hours are convenient for me:
*
Highly Disagree
1
2
3
4
Highly Agree!
5
1 is Highly Disagree, 5 is Highly Agree!
How would you rate the cleanliness of the store(s) you visit?
*
Needs a lot of work
1
2
3
4
Looking great!
5
1 is Needs a lot of work, 5 is Looking great!
What other consignment/resale shops do you shop at? If any?
*
Is there anything else you'd like to provide more feedback on?
Submit
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