This Notice describes the privacy practices of Misra Wellness® and Sulagna Misra, MD. It explains how your Protected Health Information (“PHI”) may be used and disclosed, your rights regarding your health information, and our responsibilities for protecting your information.
This Notice applies to health care provided through Misra Wellness®, including Direct Primary Care and concierge care, individual medical consultations, telemedicine services, and other medical services provided by the practice in California and New York.
YOUR RIGHTS
When it comes to your health information, you have certain rights.
Get a Copy of Your Medical Record
You may request to inspect or obtain an electronic or paper copy of your medical record and other health information maintained by Misra Wellness®. You may also request that a copy be transmitted to another person or entity as permitted by law.
We will provide access or a copy within the time required by applicable law. Any fee charged will be limited to the amount permitted by law.
Ask Us to Correct Your Medical Record
If you believe information in your medical record is incorrect or incomplete, you may ask us to correct or amend it. We may deny your request under circumstances permitted by law, but if we do, we will explain the reason in writing.
Request Confidential Communications
You may ask us to contact you in a particular way or at a particular location, such as only at a particular telephone number or email address. We will accommodate reasonable requests as required by law.
Ask Us to Limit What We Use or Share
You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations. We are generally not required to agree to your request.
However, if you pay for a healthcare service or item entirely out of pocket and ask us not to disclose information about that service or item to your health plan for payment or healthcare operations, we will comply when required by law.
Get a List of Certain Disclosures
You may request an accounting of certain disclosures of your health information made during the six years before the date of your request.
The accounting does not include every disclosure. For example, certain disclosures for treatment, payment, and healthcare operations, disclosures made directly to you, and other disclosures excluded by law may not be included.
Get a Copy of This Notice
You may request a paper or electronic copy of this Notice at any time, even if you previously agreed to receive it electronically.
Choose Someone to Act for You
If you have given someone medical power of attorney or another person is legally authorized to act on your behalf, that person may exercise your rights and make choices regarding your health information as permitted by law.
We may verify that the individual has appropriate authority before taking action on your behalf.
Be Notified of a Breach
You have the right to be notified as required by law if a breach occurs that may have compromised the privacy or security of your health information.
File a Privacy Complaint
You may file a complaint if you believe your privacy rights have been violated. You may complain directly to Misra Wellness® or to the U.S. Department of Health and Human Services Office for Civil Rights.
Misra Wellness® will not retaliate against you for exercising your privacy rights or filing a complaint.
YOUR CHOICES
For certain health information, you may tell us your preferences regarding what we share.
You may tell us whether you want us to share relevant information with family members, friends, caregivers, or others involved in your care or payment for your care.
If you are unable to communicate your preference, we may share relevant information when, using professional judgment and as permitted by law, we determine that doing so is in your best interest.
We may also share information as permitted by law in connection with disaster-relief efforts.
We will obtain your written authorization before using or disclosing your health information when authorization is required by law, including for most uses and disclosures of psychotherapy notes, certain marketing activities, and the sale of PHI.
Misra Wellness® does not sell your Protected Health Information.
If you give us written authorization, you may revoke that authorization in writing at any time, except to the extent that we have already acted in reliance upon it.
HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION
We may use or disclose your health information in the following circumstances, as permitted or required by law.
Treatment
We may use and disclose your health information to provide, coordinate, or manage your medical care.
For example, we may share relevant health information with another physician, pharmacy, laboratory, imaging facility, hospital, specialist, or other healthcare professional involved in your care.
Payment
We may use and disclose health information for payment-related activities.
Misra Wellness® is primarily a direct-pay practice and generally does not bill health insurance for professional services. Payment-related uses and disclosures may nevertheless occur as permitted by law.
Healthcare Operations
We may use and disclose your health information to operate the practice and improve the care and services we provide.
For example, we may use information for quality assessment and improvement, compliance activities, credentialing, business administration, record management, training, and other healthcare operations permitted by law.
Business Associates
We may disclose PHI to companies or individuals that perform services for Misra Wellness® when they require access to PHI to perform those services.
When required by law, business associates are contractually required to appropriately safeguard your health information.
Appointment Reminders and Health-Related Communications
We may contact you regarding appointments and may communicate with you regarding treatment alternatives, follow-up care, or other health-related benefits or services that may be relevant to your care.
Public Health Activities
We may disclose health information for public health activities when permitted or required by law, including reporting certain diseases, injuries, births, deaths, adverse events, or other information to authorized public health authorities.
Preventing a Serious Threat to Health or Safety
We may use or disclose health information when necessary and permitted by law to prevent or reduce a serious and imminent threat to the health or safety of an individual or the public.
Health Oversight Activities
We may disclose health information to authorized health oversight agencies for activities permitted by law, including audits, investigations, inspections, licensing, credentialing, and disciplinary proceedings.
Required by Law
We may use or disclose your health information when federal, state, or local law requires us to do so.
Legal and Administrative Proceedings
We may disclose health information in response to a court or administrative order, subpoena, discovery request, or other lawful process when the requirements of applicable law have been satisfied.
Law Enforcement
We may disclose health information for certain law-enforcement purposes when permitted or required by law.
Coroners, Medical Examiners, and Funeral Directors
We may disclose health information to coroners, medical examiners, and funeral directors when permitted or required by law.
Workers’ Compensation
We may disclose health information as authorized by and to the extent necessary to comply with workers’ compensation and similar laws.
Research
We may use or disclose health information for research when the requirements of applicable federal and state law have been satisfied.
Organ and Tissue Donation
We may disclose health information to organizations involved in organ, eye, or tissue donation and transplantation when permitted by law.
Military, Veterans, National Security, and Protective Services
We may disclose health information for certain military, veterans, national security, intelligence, or protective-services activities when authorized or required by law.
Correctional Institutions and Lawful Custody
If you are an inmate of a correctional institution or in lawful custody, we may disclose health information to the correctional institution or authorized officials when permitted by law.
Disaster Relief
We may disclose relevant information to organizations assisting in disaster-relief efforts when permitted by law.
Deceased Individuals
Health information remains protected following an individual's death for the period required by federal law. We may disclose information concerning a deceased individual to personal representatives, coroners, medical examiners, funeral directors, family members involved in the individual's care or payment for care before death, and others as permitted or required by law.
OTHER USES AND DISCLOSURES
Uses and disclosures of your health information not described in this Notice will be made only with your written authorization when authorization is required by law.
If you provide an authorization, you may revoke it in writing at any time, except to the extent that Misra Wellness® has already acted in reliance upon the authorization.
SPECIAL PROTECTIONS FOR CERTAIN HEALTH INFORMATION
Certain types of health information may receive additional protection under federal or state law, including certain mental health information, psychotherapy notes, substance use disorder records, HIV-related information, genetic information, reproductive or sexual health information, and other specially protected health information.
Misra Wellness® will comply with applicable federal and state laws when those laws provide greater privacy protections than HIPAA.
Substance Use Disorder Records
Certain substance use disorder (“SUD”) patient records are subject to additional federal confidentiality protections, including 42 U.S.C. § 290dd-2 and 42 CFR Part 2.
When Misra Wellness® creates, receives, maintains, or transmits records protected by Part 2, those records will be used and disclosed in accordance with applicable federal law.
Part 2 records, or testimony describing information contained in Part 2 records, generally may not be used or disclosed in civil, criminal, administrative, or legislative proceedings against a patient unless authorized by the patient's specific written consent or by an appropriate court order after notice and an opportunity to be heard, as required by applicable law.
California
Misra Wellness® complies with applicable California privacy and confidentiality laws, including the California Confidentiality of Medical Information Act and other California laws that provide protections for particular categories of health information.
Where California law provides greater privacy protection than HIPAA, Misra Wellness® will follow the applicable California requirements.
New York
Misra Wellness® complies with applicable New York privacy and confidentiality laws.
HIV-related information receives additional protection under New York law and will be used or disclosed only as authorized or required by applicable law. When New York law requires a confidentiality notice to accompany a permitted disclosure of HIV-related information, Misra Wellness® will provide the required notice.
Other categories of health information receiving additional protection under New York law will be handled in accordance with applicable requirements.
ELECTRONIC COMMUNICATIONS
Misra Wellness® may communicate with you through telephone, voicemail, email, text message, patient portal, telemedicine platform, or other electronic communication methods that you provide or authorize.
Electronic communications, including ordinary email and SMS/text messaging, may carry privacy or security risks depending on the communication method and the devices, accounts, networks, or service providers involved.
Misra Wellness® will use reasonable safeguards consistent with applicable law.
You may request reasonable confidential-communication arrangements or restrictions regarding how Misra Wellness® communicates with you.
Communications requiring separate consent under applicable law, including certain marketing communications, will be handled in accordance with those requirements.
FUNDRAISING
Misra Wellness® does not currently use patients' Protected Health Information for fundraising purposes.
If our practices change, we will comply with applicable notice, authorization, and opt-out requirements.
OUR RESPONSIBILITIES
Misra Wellness® is required by law to maintain the privacy and security of your Protected Health Information.
We are required to provide you with this Notice describing our legal duties and privacy practices regarding your health information.
We must follow the duties and privacy practices described in the Notice currently in effect.
We will notify you as required by law if a breach occurs that may have compromised the privacy or security of your health information.
We will not use or disclose your health information other than as described in this Notice or as otherwise permitted or required by law. When written authorization is required, we will obtain it before making the use or disclosure.
CHANGES TO THIS NOTICE
Misra Wellness® reserves the right to change the terms of this Notice and its privacy practices as permitted by law.
Changes may apply to health information we already maintain as well as information we create or receive in the future.
When this Notice is revised, the current Notice will be made available as required by law. The current Notice will be available at Misra Wellness® offices, available upon request in paper or electronic form, and made available on the Misra Wellness® website as applicable.
QUESTIONS, REQUESTS, OR PRIVACY COMPLAINTS
For questions about this Notice, requests concerning your privacy rights, requests for a copy of this Notice, or complaints regarding Misra Wellness®'s privacy practices, please contact:
Sulagna Misra, MD
Privacy Contact
Misra Wellness®
California Office
18740 Ventura Blvd., Suite 204
Los Angeles, CA 91356
New York Office
65 W 36th Street, 10th Floor
New York, NY 10018
Phone: 818-431-5511
Email: admin@misrawellness.com
Privacy complaints to Misra Wellness® may be submitted in writing to the Privacy Contact at either address above or by email at admin@misrawellness.com.
You may also file a complaint with the:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW
Washington, DC 20201
Phone: 1-877-696-6775
HHS Office for Civil Rights complaint information
There is no fee to file a complaint. Misra Wellness® will not retaliate against you for exercising your privacy rights or filing a complaint.
Effective Date: January 1, 2026