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Patient Feedback
We'd like to ask you some questions about your recent experience with Brentford Cosmetic Dental. Your answers will help us improve Brentford Cosmetic Dental for patients like you.
23
Questions
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1
Use the slider to rate your experience
How would you rate the booking process and did you get your preferred appointment time?
How would you rate the appearance and atmosphere of the reception area?
How would you rate the manner and helpfulness of our staff?
How would you rate the appearance and comfort of our treatment rooms?
How would you rate your treatment experience?
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How would you rate the booking process and did you get your preferred appointment time?
How would you rate the appearance and atmosphere of the reception area?
How would you rate the manner and helpfulness of our staff?
How would you rate the appearance and comfort of our treatment rooms?
How would you rate your treatment experience?
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2
Which dentist did you see?
*
This field is required.
Dr Adam Mattsson
Dr Peter Malin
Dr Krina Han
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3
Which words best describe this dentist?
Choose from the following or feel free to add your own
Welcoming
Irritating
Professional
Friendly
Unprofessional
Flexible
Accommodating
Abrupt
Dis-interested
Engaging
Efficient
Talkative
Well-Presented
Unhelpful
Rude
Courteous
Lacking in Knowledge
Knowledgeable
Unfocused
Quiet / Dis-engaged
Meticulous
Other
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4
Would you book again with this dentist?
YES
NO
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5
Could you please tell us why not?
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6
Which words best describe our dental clinic?
Choose from the following or feel free to add your own
Welcoming
Uncomfortable
Cold
Warm
Clean
Dirty
Friendly
Tired
Untidy
Tidy
Expensive
Good Value
Professional
Comfortable
Sophisticated
Other
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7
Did your recent visit meet your expectations?
YES
NO
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8
Tell us why not?
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9
Did you feel welcomed and comfortable on arrival?
YES
NO
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10
Tell us why not?
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11
Are there any treatments you'd want to see that we don't offer?
YES
NO
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12
Please let us know which treatments you would like to see
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13
If you could name one thing that we could improve, what would it be?
(optional step - skip if you can't think of anything)
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14
Would you recommend Brentford Cosmetic Dental to a friend?
YES
NO
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15
Please tell us why?
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16
Who do you think is our biggest competitor?
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17
Have you rebooked to visit us?
YES
NO
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18
Are you able to leave us a quick Google Review after submission?
Google Reviews really help our business get more exposure online. Your review will help us go a long way
Yes, I'll write one
No, maybe next time
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19
Would you like to send this feedback anonymously?
Send as anonymous
I'd like a follow up
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20
Your Name
First Name
Last Name
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21
Mobile Number
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22
Finally, is there anything else you'd like to add before you submit?
YES
NO
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23
What is your final message?
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24
Brentford Cosmetic Dental
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25
Rating
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