AIBI Refund Request

Student Refund Request
Introduction
1. Applications for refunds may take up to 28 working days to be processed. There is an Administration Charge to be paid by the student. Refer to the Cancellation and Refund Policy on the AIBI website.
2. Refunds will be made payable to the student and sent to the student. An explanation as to how the refund was calculated will be forwarded with the payment.
3. If withdrawing from a course, then a copy of the Application for Withdrawal Form (Form 20) is required to be attached.
Section 1: Your personal details
Name*

First NameLast Name
Email*
example@example.com
Phone number*
Address*
Please enter your full address, including the street number, street name, state, postcode and country.
USI number
This is your Unique Student Identifier (USI)
AIBI student number/ID*
Campus*

Section 2: Reason(s) for your refund request

If you are requesting a refund because you are withdrawing from a course, you must submit a withdrawal request as well. A refund requested will be processed only if your withdrawal request is approved.
Course name*
Reason(s) for your refund request*
Amount of refund (in Australian Dollars)*
An administration charge is incurred as explained in:
- International Students Tuition and Non-Tuition Fees
- Domestic Students Tuition and Non-Tuition Fees
Please ensure you make the payment and upload the relevant proof of payment prior to submitting your request. No requests will be processed unless payment has been received.

Section 3: Bank details for refund
1. Refunds will be paid in Australian dollars to the specified bank account below. If the bank account is an overseas account, any additional costs will be deducted from the original refund amount. If the refund payment is rejected by the overseas bank, any administration costs will be deducted from the original refund amount.
2. If you wish a person other than you to be credit the refund amount, this should be indicated below.
3. An explanation as to how the refund was calculated will be forwarded with the payment.
Section 3A: Bank account details
Authorisation

I authorise AIBI to refund the approved amount to the following Bank Account.
Account name*
Bank name*
BSB*
Account number*
Bank address*
Section 3B: Additional information for international transfers only
SWIFT Code
Branch number
Country
Section 3C: Student offshore residential address (for offshore refunds only)
Unit/flat number
Street number
Street name
City/town
Postal code
Country

Section 4: File upload

Please upload all the relevant documents in support of your request. No request will be reviewed unless all the relevant supporting documents have been submitted.
File Upload*

Cancelof

Section 5: Acknowledgement
Acknowledgement

Please refund in Australian Dollars (AUD) and I agree to bear the loss if my bank account does not accept AUD payment (inclusive of bank fees, exchange losses, etc)

Section 6: Sign and submit your request

Please sign, date and submit your request using the fields and buttons below.

The approval of your request is subject to the following policies and procedures:
Your request will be processed within twenty-eight (28) working days from the day it is submitted. If you have any questions or concern, please contact Student Support by emailing studentsupport@aibihe.edu.au.

By submitting this request, you acknowledge that you have read and agree to all the relevant policies and procedures.
Signature*

Powered by Jotform SignClear
Date*

DayMonthYear
Enter the date you signed this form
Please verify that you are human*
Privacy Statement – Collection of information

The Australian Institute of Business Intelligence (AIBI) is bound by the Privacy Act 1988 (Cth) (‘Privacy Act’) and will protect your personal information in accordance with the Australian Privacy Principles (APP). These principles govern how we can collect, use, hold and disclose your personal information, as well as ensuring the quality and security of your personal information. By completing this form, you give consent to Australian Institute of Business Intelligence to collect and use your personal information for the purpose of processing your request and keeping the Student Management System up-to-date as per regulatory bodies requirements. The information will be held by the Institute in accordance with its Privacy Policy and maybe accessed and used by people employed/engaged by the Institute. The information may be made available to government departments, third parties and agencies in relation to the Institute’s obligations under law and Education Provider requirements. You have a right to access and correct your personal information in accordance with privacy legislation and the Institute’s Privacy Policy.
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Student Refund Request

Introduction

Section 1: Your personal details

Section 2: Reason(s) for your refund request

Section 3: Bank details for refund

Section 3A: Bank account details

Section 3B: Additional information for international transfers only

Section 3C: Student offshore residential address (for offshore refunds only)

Section 4: File upload

Section 5: Acknowledgement

Section 6: Sign and submit your request