New clients: Unless a signed Purchase Order has been received with acceptable payment terms, you may be required to pay a 30% deposit in order to confirm bookings.
Returning clients: You will retain your previous payment terms. Default payment terms are 14 days from invoice date unless a Purchase Order has been received and accepted with alternative payment terms. A 30% deposit may be required to confirm bookings with a Purchase Order.
Once a training date has been confirmed by PASS, any changes made by the client to this booking, including cancellation or postponement will result in the following fees after the 2 day “cooling off period”:
a. Cancelled / transferred with 7 or more days’ notice prior to course start – no charge
b. Cancelled / transferred with 6 or less days’ notice prior to course start – 50% of course fee will be charged
c. Cancelled / transferred with 3 or less days (72 hours) notice from course start time – 100% of course fee will be charged
d. Name changes with 5 days or less notice prior to the course start will incur a $50.00 + GST fee per name change