WeCare Contact Us Form

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Name* This field is required.
First Name
Last Name
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Email* This field is required.
example@example.com
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Phone Number* This field is required.
Please enter a valid phone number.
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I have an* This field is required.
URGENT clinical query ($25 virtual fee applies)
Routine clinical query
Administrative or accounts query
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URGENT CLINICAL QUERY: $25 (available weekdays - same day if before 3pm)Please describe your urgent clinical query below. This virtual service is available Mon-Fri, same day if received before 3pm and a $25 consultation fee applies. Please note that virtual consults have limitations compared to in-person visits. If an in-person assessment is deemed necessary, we may need to schedule an appointment with one of our clinicians, in this case the $25 fee will be waived. For free health advice you can call Healthline on 0800 611 116. For medical emergencies please dial 111 – ambulance.
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ROUTINE CLINICAL QUERY (within 5 business days)Please describe your NON-URGENT clinical query below (e.g. to clarify results, check vaccination status, confirm investigation due dates etc.) and our care team will get back to you within 5 business days. For fast, free health advice you can call Healthline on 0800 611 116. For medical emergencies please dial 111 – ambulance.
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ADMINISTRATIVE QUERYPlease describe your administrative query below (e.g. accounts, appointment booking queries etc.) and our customer care team will get back to you within 2 business days.
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