Resolution Form

The purpose of the Resolution Policy and Process is to provide equitable and orderly processes to resolve student concerns. Lifepoint College is committed to the scriptural principles found in Matthew 18:15-17. A direct approach between the offended person and the offender, "speaking the truth in love," is in order and will resolve most issues. Therefore, when appropriate, the student should first attempt to discuss the matter privately with the other person to resolve the matter. If a student cannot resolve a concern with another student or a faculty or staff member, the student should follow the Resolution Process as described below. Students should address grade disputes with the academics department. Students should address Housing matters initially with the Resident Assistant. If concerns remain, the student should then follow this Resolution Process. Students must submit concerns through the Lifepoint College Resolution form within two weeks of occurrence. The student can expect a response from the Resolution Committee (Lifepoint College leadership team) within the next ten business days. Students who have specific concerns regarding their experience as Lifepoint College students are encouraged to use this form to make those known. The Resolution Committee will review and give a timely response to all complete forms. Anonymous submissions cannot receive a response. Lifepoint College cannot guarantee that it will resolve every issue raised to the satisfaction of a student or a group of students. However, Lifepoint College does seek to address pertinent issues that affect the quality of our students' academic and cocurricular experiences. Please see the student handbook for more details.