• Student Centralised Request Form

    Admissions, Enrolment, IT-technical, Student Support Services

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    • Deferment Request  

    • Deferment is postponement of the commencement of a course of study. This MUST occur prior to start of a new academic term or a study period of a course.

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    • Find Albright Institute intake calendar from here: https://albrightinstitute.edu.au/promotional-materials/

    • International students must state the reason and provide documentation for variation to enrolment. Please see the web link https://internationaleducation.gov.au/Regulatory-Information/Documents/National%20Code%202018%20Factsheets/Standard%209.pdf

      Albright Institute is obliged to report this information and maintain up-to-date enrolment in the PRISMS database for Department of Home Affairs. Please ensure you read and understand Albright Institute’s policy and procedure regarding deferral, suspension or cancellation of enrolment. If you are not satisfied with the decision in relation to your application, you may appeal against this decision within 20 working days.

    • Supporting documentation for application MUST be provided and an original or certified copy needs to be attached to this application.

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    • Even though Albright Institute may approve your application for change of enrolment status, Department of Home Affairs may not accept the reasons provided and may proceed to cancel your visa and may impose a three year ban on reapplication for a student visa. Information regarding the suspension will be conveyed to Department of Home Affairs who are likely to make enquiries concerning the reasons for deferment and are able to check movement records to determine whether the student has left Australia. It is strongly advised that you contact the Australian embassy in your home country to check the status of your student visa before attempting to travel back to Australia.

    • Please note, an Admin Fee (Non-refundable) applies to assess and process your request as per our Non-Tuition Fees and Charges. 

      - Administration Fee for 1st and any subsequent Deferment of start date/ intake date for ONSHORE applicants $200.00

      - Administration Fee for 2nd and subsequent Deferment of start date/ intake date for OFFSHORE applicants $200.00


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    • Suspension Request  

    • Suspension of enrolment is for the students who have commenced their course and wish to temporarily suspend their studies ONLY due to Compassionate grounds.

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    • International students must state the reason and provide documentation for variation to enrolment. Please see the web link https://internationaleducation.gov.au/Regulatory-Information/Documents/National%20Code%202018%20Factsheets/Standard%209.pdf. Albright Institute is obliged to report this information to the Department of Home Affairs. Please ensure you read and understand Albright Institute’s policy and procedure regarding deferral, suspension or cancellation of enrolment. If you are not satisfied with the decision in relation to your application, you may appeal against this decision within 20 working days.

    • Supporting documentation for application MUST be provided and an original or certified copy needs to be attached to this application.

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    • Even though Albright Institute may approve your application for change of enrolment status, Department of Home Affairs may not accept the reasons provided and may proceed to cancel your visa and may impose a threeyear ban on reapplication for a student visa. Information regarding the suspension will be conveyed to Department of Home Affairs who are likely to make enquiries concerning the reasons for deferment and are able to check movement records to determine whether the student has left Australia. It is strongly advised that you contact the Australian embassy in your home country to check the status of your student visa before attempting to travel back to Australia.

    • Please note, an Admin Fee (Non-refundable) of $550 for 1st and any subsequent Suspension of studies applies to assess and process your request as per our Non-Tuition Fees and Charges 

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    • Withdrawal/Cancellation of Enrolment 

    • It is to end/terminate your studies at Albright Institute.

       

      If you are intending to withdraw prior to the completion of six months of the principal course of study which is termed as restricted period - please review the Standard 7 of National Code - ESOS Act https://internationaleducation.gov.au/regulatory-information/Documents/National%20Code%202018%20Factsheets/Standard%207.pdf

      Please also refer to the:

      - Transferring Between Registered Provider Policy & Procedure
      - Deferral, Suspension, Cancellation and Non-commencment of Student Enrolment Policy & Procedure

    • International students must state the reason and provide documentation for variation to enrolment. Please see the web link https://internationaleducation.gov.au/regulatory-information/Documents/National%20Code%202018%20Factsheets/Standard%209.pdf. Albright Institute is obliged to report this information to the Department of Home Affairs. Please ensure you read and understand Albright Institute’s policy and procedure regarding deferral, suspension or cancellation of enrolment. If you are not satisfied with the decision in relation to your application, you may appeal against this decision within 20 working days.

    • Supporting documentation for application MUST be provided and an original or certified copy needs to be attached to this application.

    • Compassionate or compelling circumstances are generally those beyond the control of the student and which have an impact upon the student's course progress or wellbeing. These could include, but are not limited to:

      o serious illness or injury, where a medical certificate states that the student was unable to attend classes

      o bereavement of close family members such as parents or grandparents (Where possible a death certificate should be provided 

      o major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the student's studies or 

      o a traumatic experience which could include:
      • involvement in, or witnessing of a serious accident; or
      • witnessing or being the victim of a serious crime, and this has impacted on the student (these cases should be supported by police or psychologists' reports) 

      o where the registered provider was unable to offer a pre-requisite unit; or

      o Inability to begin studying on the course commencement date due to delay in receiving a student visa.

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    • Even though Albright Institute may approve your application for change of enrolment status, Department of Home Affairs may not accept the reasons provided and may proceed to cancel your visa and may impose a threeyear ban on reapplication for a student visa. Information regarding the suspension will be conveyed to Department of Home Affairs who are likely to make enquiries concerning the reasons for deferment and are able to check movement records to determine whether the student has left Australia. It is strongly advised that you contact the Australian embassy in your home country to check the status of your student visa before attempting to travel back to Australia.

    • Please note, an Admin Fee (Non-refundable) of $550 for enrolment cancellation (not applicable on re-enrolment) of studies applies to assess and process your request as per our Non-Tuition Fees and Charges 

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    • Refund Request  

    • Albright Institute adopts a refund policy that us fair to students who have valid reasons for requesting refunds and who give Albright Institute sufficient notice.
      Please refer to the current Refund Policy at https://albrightinstitute.edu.au/forms-and-policies/

    • *Students may have extenuating circumstances that prevent them from attending scheduled course dates that may include but are not limited to illness, family or personal matters, or other reasons that are out of the ordinary. Where evidence can be successfully provided to support the student’s circumstances, course fees may either be transferred to the next available course where applicable, or a refund of unused course fees will be issued. This decision of assessing the extenuating circumstances rests with the CEO and shall be assessed case by case.

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    • I authorise the above named account holder to receive my refund.

    • Student Declaration

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    • Please note, an Admin Fee (Non-refundable) of $550 is applicable for refund administration to assess and process your request as per our Non-Tuition Fees and Charges. 

      If you have already paid the admin fee for withdrawal, you do not have to pay again. 

       

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    • Change of Campus  

    • Change of Study Location – Change of location means for student to move their enrollment from one campus location to the other before or after commencement date.

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    • Student Declaration

    • Change of Class Schedule Request 

    • ELICOS

      • Change of class request needs to be received by Wednesday of every week, if the request start date is from the next week.
      • The result of the request will be given by the end of the week if applied by Wednesday. 
      • Change of class request received on/after Thursday will be proceeded the following week. 

    • VET

    • Formal Complaints  

    • Before submitting this form,
      Students are encouraged to raise the matter informally with their trainer, or with any Student Support Staff. If the informal complaint raises a matter of importance for Albright Institute; then, the complaint and outcome will be documented. If the complaint cannot be resolved informally; then, the student is advised to lodge a formal complaint.

    • Albright Institute's students have access to a fair, professional, timely, inexpensive and documented complaints and appeals policy and procedure.

      Students may raise any matters of concern relating to the training delivery and assessment, the quality of the teaching, student amenities, discrimination, sexual harassment and other issues that may arise.

      Please refer to the website for the related policy https://albrightinstitute.edu.au/forms-and-policies/

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    • Formal Appeal Against a Decision  

    • Albright Institute is committed to providing fair, safe and productive study environment to all its students. Consideration of appeals will be dealt with fairly, consistently, promptly, with sensitivity to all parties and in accordance with Albright Institute’s policies and quality principles.

      Appeals may arise from a number of sources including:

      a) appeals against assessment,
      b) appeals against discipline actions,
      c) appeals against refund decisions,
      d) appeals against deferment/suspension decision,
      e) appeals against refusal to release decision,
      f) appeals against the Intention to report (ITR) for non-satisfactory course progress
      g) appeals against education agent termination decision, and
      h) appeals against decisions arising from complaints.

      The essential nature of an appeal is that it is a request by a student or third party to reconsider a decision made by Albright Institute. All training and assessment related appeals; would be managed by the Training Coordinator, unless the appeal is against a decision of the Training Coordinator. In that case the National Quality and Compliance Manager shall manage the appeal.

      Read the full suit of policies on our website: https://albrightinstitute.edu.au/forms-and-policies/

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    • Change of Agent Notification 

    • Current Agent Details

    • New Agent Details

      • Please note it is the student’s responsibility to advise their current agent of their request to change to a new agent before submitting this form.
      • If you have already paid your fees and received a Confirmation of Enrolment (CoE) no commission will be paid to the new agent.
    • Notification of Change of Contact Details  

    • It is mandatory for you to update any change of contact details to Albright Institute within 7 days of the change.

       

      Albright Institute upholds the Commonwealth Privacy Act. You can be certain that all your personal details will remain confidential unless you specify otherwise. Information recorded on this form may not be released to external bodies in accordance with Albright Institute Privacy policy.

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    • General English Study Break Request 
      • General English Study Break request needs to be received by Wednesday of every week, if the request start date is from the next week.
      • The result of the request will be given by the end of the week if applied by Wednesday.
      • General English Study Break request received on/after Thursday will be proceeded the following week.
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    • Certificate Request 

    • Albright Institute ensures to issue AQF certification documentation to a student within 30 calendar days of the student being assessed as meeting the requirements of the training product if the training program in which the learner is enrolled is complete and all agreed fees – tuition and other the student owes to the Albright Institute has been paid.

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    • By submitting this application I declare that I am the person named on this form and that I request Albright Institute of Business and Language to send my Certificate to the email address nominated above.

    • Students who satisfactorily completed the requirements for an award in a qualification offered by Albright Institute of Business and Language are entitled to receive a Certificate.

    • Please be advised that Albright Institute will check your payments prior to releasing testamur / academic transcript

    • Your Order

    • You can order a digital or hard-copy testamur / academic transcript using this Request form. Both copies are equally authentic and valid. Digital copies will be sent to you in an email and hard copies will be posted out to your campus.

      For more information, feel free to contact student.services@albrightinstitute.edu.au

    • Lost or Damaged Testamur / Academic Transcript

    • Please be advised that: Albright Institute will charge AUD 50 fee to re-issue a certificate, a transcript or a statement of attainment.

      For more information, please refer to Student Enrolment, Fees and Charges Policy

    • Other  
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    • Student Declaration & Signature 
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    • Submit  

    • ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO #: 45041 CRICOS #: 03553J www.albrightinstitute.edu.au

      Head Office Address: Level 2,4 & 8, 341-345 Queen Street, Melbourne VIC 3000 Tel: 1300 189 154 Campuses at: Sydney, Brisbane, Adelaide

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