Passports & Visas: Your passport must be valid for 6 months from the date of return to the USA and must contain empty “Visa” pages. You are also responsible for checking with the appropriate consular sections of the country/ies visited if a visa is required. STS is not responsible for any passport or visa problems, delays or any unforeseen conditions that can affect the trip. Traveler is responsible to provide STS with the valid passport that will be used for the specific trip she/he signed up for and any amendments and changes to the used passport could cause a problem obtaining visas and/or will add additional expenses in resubmittal of information. A fee of $50 will be added to the final invoice in case of such passport changes. Upon acceptance of my application this agreement shall be deemed to have been entered into and performed in Eastpointe, Michigan and shall be construed according to the laws of Michigan only. In the unlikely event a legal dispute should arise involving any subject matter whatever, I agree that the dispute shall be settled by binding arbitration through the American Arbitration Association in Michigan. Should the arbitration provision prove to be unenforceable, I agree that any legal action shall be brought before the appropriate court in Macomb County, Michigan, or Federal Court in Michigan. I further agree that should the plaintiff fail to prevail in any legal dispute before a court said plaintiff hereby agrees to pay all reasonable attorneys’ fees for the defendant in the dispute. With regard to credit card sales for services related to this tour, the client will hold STS and its agents and representatives harmless for all charge-backs exercised by them or their credit card companies, originating from any complaints for any unsatisfactory services or for any reason for which the client did not use part of the prepaid tour or for any reasons whatsoever.
Cancellations & Refunds: Cancellations must be received in writing, and will be processed according to the date it is received. Although a verbal cancellation is appreciated, it will not be accepted as final notice. Departure is defined as the date of the first flight from USA, or the trip departure date as indicated on our Trip Schedule, whichever comes first.
1. Money will be refunded minus the following cancellation fees/penalties per person (unless different for a particular trip, then the special cancellation schedule of that trip will apply):
From time of booking up to 90 day prior to departure $500/person
89-60 days prior to departure $750/person
59-31 ys prior to departure 75% Total Land Cost
30-0 days prior to departure No Refund
2. Aside from the above penalties, any additional penalties on airline tickets imposed by the airlines- in cases of cancellation or date changes after issuance of tickets - will be totally charged to the traveler. Also any costs involved in obtaining visas will also be collected from the traveler and cannot be reimbursed by STS or its suppliers.
3. Any refunds by STS for trips that we voluntarily cancel will be returned to original form of payment. For credit card refunds, we shall deduct/retain 5% to cover bank fees incurred at time of charges and refunds.
4. Hotel rooms booked on our tours are run of The House (ROH), any special rooms with views or upper floors will entail a supplement that clients will be responsible to cover.
I have read and accept this entire Release of Responsibility and I have read and accept the complete Terms and Conditions of the trip I am booking, including notification of cancellation penalties. I fully understand all contents of this document and agree to the same. By making this booking with STS you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions.