Closing the Cash Drawer/ End of Day Cash Policy
At the end of each shift, employees are required to print a closing report and place the printed report with the cash collected in the cash bag. The cash bag must then be dropped in the safe.
Step 1 - Enter Cash Drawer Contents
In EPIC, open Cash Drawer. The beginning Balance should be $200.00
Separate cash into 100's, 50's, 20's, 10's, 5's 1's.
Count the total of cash and coinage of each value and enter into respective boxes
The "Other" box is dedicated to credit card and check paymentsIn the source, enter "2" for check or "3" for credit cards, and enter the total amounts for the day.
To obtain a credit card total for the day, open the clover by tapping all four corners of the screen on the machine. Passcode: 1495Select closeout and print “server totals” for the day
Step 2 - Match Drawer Contents to Posted Payments
This will list all payments posted for the day. Click the "Select All" button to match all posted payments to drawer contexts.
Step 3 - Record Closing Information
This lists if there is a difference in payments to drawer contents. The difference SHOULD say $200.00. If there is a positive value, it means payment was not posted. A negative value indicates a payment was posted, however, the funds were not collected.
In this case, have a second member of the front desk staff count the contents of the drawer to check for any miscounts.
If, after the second check the drawer is not balanced, escalate to the Finance Team for further instructions.
To print the closing report, click save, then close the drawer.
The "Net Cash Total" listed on the printout will show the amount of cash needing to be turned into the envelope.