Basic/Standard Edit Request

Standard Edit Request

Complete the form below to process your request.
Standard Edit Fee

Standard Edits are $99 per edit. This will be charged to the card on file upon submission of this form unless otherwise indicated on your contract. If you are requesting a simple edit like creating a clip or trimming the start/end of an event, you can check out our free in-Dashboard Trimming tool instead! Learn more here.

Please note that edits will be delivered to the email address you provide within 7 business days. If you have any questions, please reach out to customersuccess@livecontrol.io.
Your Name*
Email*
Organization Name*
Phone Number
Customer ID (CID) - Found in the upper right hand screen on the customer dashboard.*
Event ID (EID) - Found next to the event title on the Past Event Schedule tab or above the event replay screen in the Content Library.*
What type of edit would you like?

Basic - Trim a single event (one clip) and add custom graphics/lower thirds.Standard - Highlight special moments within a single event (multiple clips) and add custom graphics/lower thirds.
Provide us with the time stamps for where you want your edit. Feel free to include additional context. Put "N/A" if we are just joining assets together.*
Use format: HH:MM:SS - HH:MM:SS
How would you like the edits delivered?*
Title and End Card
If you have default Title and End Card options, would you like to select those for this edit? Please note, you may only select "Yes" below if your default options are already on your account.*

YesNo, I will select from the options you offer belowNo, I do not want Title and End Cards for this edit
Choose your title card & end card background from the selections above. Your logo and title will be added on top.*
We will automatically darken or lighten the background to best fit your logo.
Please upload your title card & end card file here.*

1920x1080
Cancelof
Please upload a high resolution image of your logo.*

Cancelof
What would you like the title to be?*
Lower Third Graphics
Would you like lower third graphics? We'll match the design to your intro slide. The lower third will fade in/out and stay on screen for 15 seconds. Your provided logo will be shown on the left of the bar.*

YesNo
What would you like the header to say? See below for placement.*
What would you like the subheader to say? See below for placement.
Optional
Final Questions
Would you like your text transcribed and shown at the bottom of the screen? They will appear above the lower thirds graphics if selected above.

YesNo
Any other info we should know?
Any other files we need to have? Please upload them here (or share a google drive link in the notes).

Cancelof
Audio Policy: By submitting this edit request, you are agreeing that you understand that there can be no audio adjustments except for raising the volume level if the recording is low. It is recommended that you do not request clips that contains music (i.e. bands, choirs) as it will not be cohesive once the edit is completed. In order to complete this request, please agree to the above Policy.*

I agreeI'd like to discuss my options with my Customer Success manager
Payment Policy: By submitting this edit request, you are agreeing to be automatically charged the $99 standard edit fee (unless your plan dictates otherwise). In order to complete this request, please agree to the above Policy.*

I agreeI'd like to discuss with my Customer Success manager
Should be Empty:

Standard Edit Request

Title and End Card

Lower Third Graphics

Final Questions