Warranty Claim
To initiate a warranty claim, a completed Warranty Claim Form must be submitted with all required details. Upon submission and review, a representative from Firstmate Controls, Inc. will notify you of the claim's approval or rejection.
Defective Parts Information
For defective part warranty claims that do not require on-site service, ship the defective part to Firstmate Controls, Inc: 410 Century Business Dr., Labadie, MO 63055. Be sure to include your name, email, and phone number for RMA processing.
Contact Information
*
First Name
Last Name
Phone Number:
*
Format: (000) 000-0000.
Email Address:
*
Dock Location
*
Private
Community
Lake Address
*
Street Address
Street Address Line 2
City
State / Province
Zip Code
Community Dock Name
*
Dock and Slip
*
Serial Number
*
Install Date of Unit
*
/
Month
/
Day
Year
Upload any Invoices, Work Orders, or Supporting documentation.
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Reason for Claim
*
Please be as descriptive as possible.
Warranty Trip Fee
*
prev
next
( X )
On-Site Service
See Warranty Terms and Conditions
$99.00
$
99.00
Credit Card
Important Note:
Warranty Statement
*
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Should be Empty: