Important Note:

Every warranted unit requires a fully detailed completion of the Warranty Claim Form. Following the submission and assessment of the warranty claim, a representative from Firstmate will provide notification regarding the approval or rejection of the claim. If you have any inquiries, please don't hesitate to reach out to us at support@firstmatecontrols.com.

Warranty Claim is for*

Firstmate UnitDefective Part

Contact Name:*

Phone Number:*

Email:*

example@example.com

Dock Location*

PrivateCommunity

Lake Address*

Street Address

Street Address Line 2

CityState / Province

Zip Code

Community Dock Name*

Dock and Slip*

Firstmate System:

Unit Serial Number*

Install Date of Unit *

Reason for Claim*

Please be as descriptive as possible.

Upload any Invoices, Work Orders, or Supporting documentation

File Upload

Please use the following information when returning warranty part along with your a prepaid return label. Please include contact information such as name, email, phone number.

Send Warranty Parts to:	FIRSTMATE, INC
	Attn: RMA Lab
	410 Century Business Dr.
	Labadie, MO 63055

Phone: (866) 570-9707
Email: support@firstmatecontrols.com

Warranty Claim

Important Note:

Where is the Unit Installed

Unit Information

Defective Parts Information