Warranty Claim
Every warranted unit requires a fully detailed completion of the Warranty Claim Form. Following the submission and assessment of the warranty claim, a representative from Firstmate, Inc will provide notification regarding the approval or rejection of the claim.
Contact Information
*
First Name
Last Name
Phone Number:
*
Email Address:
*
Which of the following best describes your warranty request:
*
Please Select
On-location Dock Service
Defective Part Replacement
Dock Location
*
Private
Community
Lake Address
*
Street Address
Street Address Line 2
City
State / Province
Zip Code
Community Dock Name
*
Dock and Slip
*
Defective Parts Information
Please use the following information when returning warranty part along with a prepaid return label. Please include contact information such as name, email, phone number.
Serial Number
*
Install Date of Unit
*
/
Month
/
Day
Year
Reason for Claim
*
Please be as descriptive as possible.
Upload any Invoices, Work Orders, or Supporting documentation.
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Important Note:
Warranty Statement
*
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Should be Empty: