Hey friend!

  • Hey friend!

  • Thank you for your interest in booking an appointment with Color Theory.

    To ensure we are the perfect match for your hair needs, we kindly ask you to fill out this intake form. After reviewing your responses, you will receive a message or email as to whether your form was approved or declined.

    If we are a good fit:  I will reach out to arrange an appointment for the consultation. These consults are a fantastic opportunity for you to explore Color Theory x The Collective, see my studio, and get to know me. During this session, we can conduct a test strand (no waiting required on your part) and map out a hair plan tailored to you. Please note as of June 1st 2026 in order to keep providing the best service for my current clientele all new client consultations will be conducted Saturday mornings from 8am-12pm.

    Thank you for your trust, and I look forward to potentially serving your hair needs at Color Theory!

  • Format: (000) 000-0000.
  • How did you hear about Color Theory?*
  • Let’s get to know your hair! Please select any of the following you’ve done to your hair in the last 3-4 years.*
  • Great! Now let’s talk goals. What type of color are you looking to book?*
  • Thanks! How long is your hair*
  • And how thick is it?*
  • How often do you wash your hair?*
  • Ok! Let’s talk product. What does your at home maintenance look like?*
  • Awesome - and what about styling?*
  • Is there anything about your hair that drives you crazy?*
  • Healthy hair is the most important thing to obtain long lasting, rich, saturated color. Please select any level of damage you have in your hair*
  • Have you ever had an allergic reaction to professional color, lightener or product?*
  • When it comes to previous salon experiences was there anything in particular that made you feel uncomfortable or disappointed?*
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  • Policies

  •  

    Deposits and Payments

    - Deposits are mandatory and non-refundable, but they will be applied to your service.
    - A $25 deposit is needed for standard services. For services exceeding 4 hours, a $100 deposit is required.

    - All clients must keep a valid card on file in case policies need to be enforced.

      

    Specialty Services Pricing

    - Vivids & Intensive Blonding (like platinum) are charged at $100/hour rate.

     

    Refunds

    - While I take pride in delivering quality work, fees (no-show/rebooking) are non-negotiable and all deposits/final service costs are non-refundable under any circumstances. 

     

    Touch-Ups

    - I offer a complimentary touch-up to all clients within 3 days notice of the original appointment. After this period, any additional touch-ups will be the client's responsibility.

     

    Cancellation Policy

    - Cancelling within 48 hours incurs a 20% rebooking fee.
    - Cancelling within 24 hours incurs a 50% rebooking fee.
    - During the holidays (Nov 1st - Jan 15th), these fees increase: 30% for 48-hour notice and 60% for 24-hour notice.

      

    Emergencies

    - I'm compassionate about unexpected events. But, if you cancel twice consecutively, your appointment will not be rescheduled. In cases of Covid or other last minute illnesses please reach out and we can discuss rebooking options.

     

    Late Arrivals & No-Shows

    - A 15-minute grace period is given for arrival.
    - Arriving more than 15 minutes late incurs a 50% rebooking fee.
    - Being over 15 minutes late twice consecutively will result in a warning. A third instance will lead to a booking ban, no exceptions.
    - A "No Show" leads to a charge of 100% of the booked service and a ban from future bookings, no exceptions.

     

    For all the above, a valid card on file is required.

     

  • Disclaimers

  • Understanding the Risks of Chemical Services:

    Chemical services inherently carry certain risks due to a variety of individual and environmental factors:

    1. Personal Factors: Elements such as genetics, medications, hormones, and one's overall health can influence the structure of your hair and, consequently, the outcomes of any treatment.
    2. Prior Treatments: Previous chemical applications, even if their effects appear to have faded, remain within your hair's structure until they are cut out. These latent treatments can affect subsequent services and their results.
    3. Environmental Influences: Conditions like well water, hard water, and copper plumbing can lead to unwanted reactions with chemical treatments. The build-up of mineral deposits can unpredictably react with treatments, even if the same product has been safely used multiple times before.
    4. Allergies: It's possible to develop allergic reactions to products at any point in time, even if you've used them safely in the past.

    Please note that services may be declined based on the current state or health of the hair.

     

    Maintaining Your Hair Post-Service:

    Your hair is not just hair; it's an investment. Proper at-home care is vital for both recreating your desired style and ensuring the longevity of your color. The guarantee on color services is contingent upon the use of recommended professional products.

    By affixing your signature, you acknowledge your understanding of these points. You also recognize that the longevity of your color is determined by your at-home care regimen. Should any concerns arise, it's your responsibility to inform Paige Herrick/Color Theory within 3 days of the original appointment for possible touch-up considerations. Any issues or concerns arising after 3 days fall under the client's responsibility.

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