Crew/Crew Trainer Performance Review

Store #*

Employee's Name*

First NameLast Name

Review Date*

Date

Last 60 Days Attendance%*

Last 60 Days on time %*

Be on time meaning ready to clock in and work at your scheduled time*

If you need to call off, make sure there is at least 3 hour’s notice*

Plan your work and life so call offs are minimized*

Never “No-Call No-Show” for your shift*

If you were scheduled a shift you cannot work, try to find a replacement and then speak to a manager*

Be nice to all fellow crew and managers and always say “Please and Thank You”*

Look for ways to help your team and managers by completing extra tasks*

At times you will be asked to stay over or assist other restaurants- Do your best to help*

Stay in position and always ask if you need to leave your area*

Do not use your cell-phone while working. If there is a need to, ask a manager*

Look for ways to encourage, train and assist newer employees*

Leave your work area cleaned and stocked when changing positions or when you are off*

Follow all procedures for handling cash and never use a manager’s password.*

Adhere to the McDonald’s meal and drink policy- Do not ring up your own employee meal, cannot make your own order.*

Cleaning task is completed daily/weekly*

Wear a clean and complete uniform that includes- Non-Slip shoes, black pants, shirt, hat.*

Always adhere to McDonalds personal grooming standards*

Always follow McDonald’s procedures for handwashing, hand sanitizing, secondary dates*

Never wear personal clothing that is visible to the customer while working- Do not walk behind the counter w/o permission from a manager or w/o proper uniform*

Wear an apron/vest in service area. Wear apron when working the grill area. *

Always follow all McDonald’s glove procedures*

Remember the customer is the reason we are here. Ensure they are served how you would want to be served*

Always smile, act professional and be polite with customers and employees *

Have you received positive customer feedback (have you had any good voice comments, thank you crew, and customer rings the bell for the service you provide)*

Never drink or eat food or have drinks in a work area.*

Be attentive to all customers and always handle any requests with a smile*

Never argue with a customer or employee and never be rude*

Follow all McDonald’s service procedures*

Ensure accuracy by using grill slips, drink labels, following the condiment procedures and doublechecking orders.*

Never serve a product that does not meet McDonald’s standards*

Follows E*Production 100% of the time*

Executes digital as designed- asks if they are using the mobile app, greets by name wear vests and aprons, etc*

Total Number of "No's"*

Performance Rating*

Raise*

Comments

Employee Signature*

Manager Signature*

Manager completing Review*

First NameLast Name

Employee Email*

example@example.com

Mendoza Performance Review