Terms of this Transaction
BrewRunr, along with our platform partner, Jackalope, provides a website and app for food and drink delivery; the customer agrees to transact directly with an independent delivery partner or directly with a liquor retail partner or restaurant . This platform uses a secure 3rd party payment processor and is not the main record-holder in any delivery transaction.
BrewRunr provides a marketing and technology platform for Delivery Partners and/or liquor retail partners. At time of sending money to a Delivery Partner, your credit or debit card will be charged by a secure third party credit card processor which will transfer and deliver funds to the Delivery Partner. All credit card transactions will be listed as what the Delivery Partner uses on his or her payment processing account.
Regarding processing transactions, BrewRunr nor any officer, director, employee, shareholder or agent of BrewRunr shall be liable to the User or Customer, or any third-party for any claims relating to the purchase, sale, delivery and/or consumption of food and alcoholic beverages, or any consequences which may result thereof.
User shall indemnify and hold harmless BrewRunr and its directors, officers, employees, shareholders, affiliates, agents, representatives, third-party information providers, Delivery Providers, merchants, or licensors (collectively, "BrewRunr Parties") from and against, for and in respect of, any and all claims, demands, losses, costs and expenses (including the cost of any investigation and reasonable attorneys' fees), damages, obligations, deficiencies, and liabilities, which arise or result from or are related to (a) the processing of the alcoholic beverage order; (b) the purchase of the alcoholic beverage(s); (c) the delivery of the alcoholic beverage(s); and, (d) consumption of food and alcoholic beverage(s), and/or any consequences which result thereof.
Purchase of Alcoholic Beverages
By completing a purchase through the Site, the Customer or User agrees that an individual twenty-one (21) years of age or older will be present to accept the delivery of alcoholic beverages.
All deliveries of alcoholic beverages MUST be confirmed for by an individual capable of proving he or she is 21 years of age or older. The Customer must provide a valid form of photo identification at time of delivery. The Customer understands the BrewRunr Service does not provide the delivery, nor does it receive any money from an order transaction.
Alcoholic beverage delivery can be accepted by a building attendant (doorman). Building attendants accepting delivery in this way must be at least 21 years of age and must confirm and take charge of the delivery contents immediately. Alcoholic beverages cannot be dropped off or left unattended for any reason. If a building attendant has confirmed the order of alcoholic beverages, the Delivery Provider must leave those beverages with the building attendant.
If no person at the delivery address is at least 21 years of age and/or cannot provide valid photo identification of his or her age, the Delivery Provider will not render services. All products will be cleared from the order and returned to their local vendor(s), and a $20 return-delivery fee will be charged to the User’s credit card account. No refunds will be issued under this circumstance.
The Delivery Partner reserves the right to refuse to deliver alcoholic beverages for any reason. This reservation includes, but is not limited to, refusing service to individuals who are visibly intoxicated, age/identity issues, and refusing service to specific buildings for access or safety reasons.
Delivery of Products
The Delivery Partner will make every attempt to complete the User’s order in one delivery, but please note large orders may have to be completed in multiple deliveries.
In the case of inclement weather or unforeseen delivery complications, it may be necessary to extend the sixty minute delivery window for the Delivery Partner. If there will be a significant delay, a customer service representative may call or email you to let you know the status of your delivery time. The Delivery Partner will deliver your order as quickly as possible when the conditions permit. If your designated delivery location (i.e., street, avenue) is inaccessible, rendering us unable to make the delivery, they will contact you to determine the best alternate location.
If an order needs to be canceled, please email the local partner or customer service rep immediately. Please note: Payments are processed for delivery as soon as possible to meet the 60 minute delivery window. Due to these circumstances, neither the BrewRunr platform nor the Delivery Provider can guarantee the availability of changes or cancellation to any order once it has been placed. Cancelled orders may be subject to a $20 delivery and restocking fee. Neither BrewRunr nor the Delivery Partner, will make any refunds or exchanges for orders that were delivered and signed for.