NZ EXCHANGE & RETURN FORM

EXCHANGE & RETURN FORM

Thank you for shopping at 99 Bikes! You are welcome to refund or exchange items purchased online using the form below providing you are within 30 days of receipt. Please ensure you can provide your invoice/order confirmation; and that your items are unused and in their original condition with original packaging. To view our full returns and exchanges policy please visit 99bikes.co.nz/pages/returns-exchanges
STEP ONE:

If you require an item to be held for an exchange, please email help@99bikes.co.nz including the following:
- Your name, contact details and order number
- Details of the preferred replacement item/s (item name, colour and size).
If the item you require is out of stock, an online credit note or refund will be issued if a suitable alternative cannot be provided.
STEP TWO:

Please fill in the following information:
Order Number*
Date*

DayMonthYear
Date
Name*
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Email*
example@example.com
Phone Number*

Area CodePhone Number
Refund (Refunds can only be processed to the payment method used at the time of purchase)Exchange (If you choose to exchange for an item of higher value payment will be required for the difference)Warranty Assessment

Type a question*

Send your completed form and items to your nearest 99 Store:

https://www.99bikes.co.nz/pages/stores

*99 Bikes does not take any responsibility for returns lost in transit.
TAKAPUNA: 57 Barrys Point Road Takapuna Auckland 0622GLEN INNES: 160 Apirana Avenue, Glen Innes, Auckland, 1072MOUNT ROSKILL: 8 Carr Road, Mt Roskill, Auckland, 1042MANUKAU: 40 Cavendish Drive Manukau Auckland 2104MOORHOUSE: 460a Moorhouse Avenue, Waltham, Christchurch 8011HORNBY: 6 Chappie Place Hornby Christchurch 8042NORTHWOOD: M3/1 Radcliffe Road, Belfast 8051
Should be Empty:

EXCHANGE & RETURN FORM