NO SHOW POLICY
If you no show me and do not reach out to further explain the situation you will be charged the cancellation fee & will not be re-booked for a future appointment.
CANCELLATION POLICY
I charge a 50% cancellation fee for all no-shows. I am a fairly reasonable person, if something comes up PLEASE reach out to me as soon as possible.
SICK POLICY
If you are feeling under the weather please reach out to me! Do NOT come to your appointment sick!
Thank you for your patience and thoroughness filling out this form. I'll review the information, and do one of the following:
Schedule your appointment -- if I believe your request is manageable and feel confident in your service, I'll reach out to schedule your appointment.
Request to see you in person -- If I'm unsure that what you're looking for is a possibility, I'll ask you to come in to either evaluate your hair in person to come to a conclusion or suggest a compromise for something that is safe/healthier.
Refer you to another stylist -- if I do not feel confident that I can provide you what you're looking for, I will recommend some other great stylists in the area.
I can't wait to work with you!
xo, Sami