NDIS INDIVIDUAL INTAKE FORM (RECIPIENTS) Logo
  • Version 3.0 - January 2024

  • NDIS INDIVIDUAL INTAKE DOCUMENT

    This document is to be used in the initial interview with the recipient.
  • Recipient Information/Demographics and Preferences

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  • Recipient Details

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  • Nominee Details

  • Nominees often have important information that they can share with us which will assist selectability to provide you with personal support services. 

     

    This section gives you the opportunity to identify individuals who you would like to be involved in your care.

     

    Please nominate the person or persons that we can include in discussions about the personal services that selectability will be providing.

     

    Personal and non-personal information = you allow us to discuss anything with this person relating to you and the services you will be receiving, including, but not limited to, thoughts, feelings, your history, your treatment, support, care plan and medications.

     

    NB: without listing a nominee, selectability will be unable to disclose personal or private information about you or your supports to anyone other than you.

     

    By listing a nominee or nominees, this provides selectability permission from you to discuss your personal, private and confidential information with those person/s that you have nominated.

  • If yes, please fill in Nominee name and contact details below:

  • Employees will check with you on a regular basis to see if you would like to change the nominations you have made at our quarterly reviews.

    If you would like to change the nominated carer during your admission or care, please see the team or call our office.

  • Recipient Details Continued

    Including living arrangements






  • *Advise the recipient that we will need to undertake a Work Health and Safety Assessment of their home to ensure it is healthy and safe for both the recipient and their workers*

  • Involved community supports/agencies

  • Please provide names of the following providers along with their contact details, if applicable:

  • Referred Program - PROGRAM Recipients

  • Referred Program - NDIS Recipient

  • Establish with the recipient, if they have tested eligibility for NDIS or already started this process.

    If they have, please take note of the current stage they are at in the application process. If not, use this opportunity to advise them about NDIS and the support selectability can provide if this is something they wish to explore. 

  • Consultation - PROGRAM Recipients

  • Discuss in detail:

    -          The service delivery supports available through selectability

    -          Costs involved or how funding is accessed

    -          Other permissions etc

  • Establish with the recipient, if they have tested eligibility for NDIS or already started this process.

    If they have, please take note of the current stage they are at in the application process. If not, use this opportunity to advise them about NDIS and the support selectability can provide if this is something they wish to explore. 

  • Consultation - NDIS Recipient

  • Discuss in detail:

    -          the service delivery supports available through selectability (refer to the NDIS participant starting my plan website page)

    -          costs involved

    -          the role of the Individual Service Agreement (ISA) (use the Easy-to-Read Guide about the ISA, if necessary)

  • Agreement to Proceed - PROGRAM Recipients

    Ask the recipient if they wish to proceed and engage selectability as their service delivery provider, having received information about the services we can provide.
  • Agreement to Proceed - NDIS Recipient

    It is imperative to let the new recipient know that they will need to enter into a NDIS Service Agreement which will need to be signed. Explain the service agreement and show it to them and/or their representative.
  • **Note – Should recipient not wish to sign service agreement, selectability cannot offer supports**

     

    Ask the recipient if they wish to proceed and engage selectability as their service delivery provider, having received information about the services we can provide. 

     

  • If, at this stage in the consultation, it has been identified that the services required by the recipient are not available through selectability refer the recipient to the NDIS Local Area Coordinator (LAC) – eg Feros Care.

    Useful resources for the recipient :

    -          https://www.feroscare.com.au/ndis 

    -          https://www.ndis.gov.au/document/finding-and-engaging-providers/find-registered-service-providers.html 

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  • Support Worker Preferences

  • Shift Preferences - PROGRAMS

  • Shift Preferences - NDIS

  • Discussion of Recipient Rights

    The following forms can be provided for the recipient to read and review before signing. These documents can be copied and provided back to the recipient when provided a copy of their ISA (Individual Support Agreement) and a copy of the ISP (Individual Support Plan).
  • What does this mean?

    selectability collects personal and other information from you to help us determine whether we can provide the services you need.

    As a person that we support, selectability will also collect and use your information to help us develop and improve the quality of our services.

    If you do not consent to selectability collecting and using your information, selectability will not be able to assist you with the services you have requested.

  • Consent to collect and use your information

    selectability aims to protect the privacy and secure storage of your information. You can view our Privacy Policy on our website www.selectability.com.au or request a copy of our Privacy Policy, which includes information about the collection, use and disclosure of your information.

  • When we need to pass on your personal information

    Your personal information will be kept private and confidential however, there may be times when selectability considers they have a legal obligation to share your information with third parties if:

    • You are likely to harm yourself or another person;
    • A child may be at risk of sexual, physical or emotional abuse, or neglect;
    • There has been a criminal act that has been committed
    • Failure to disclose the information would place you or another person at serious and imminent risk (e.g. emergency)
    • selectability is required by law to release your information (e.g. your records are subpoenaed by a court of law).
  • Marketing information

    In some circumstances selectability may want to use your personal information (such as your contact details) to send you newsletters or promote other services that relate to the service being provided to you by selectability.

    You have the right to ask selectability not to use your information to send you newsletters or promotional information.

    If you do not want selectability to use your information to promote products or services that are related to the services that you receive from us, please let us know below. 

  • Establish with the recipient, if they have tested eligibility for NDIS or already started this process.

    If they have, please take note of the current stage they are at in the application process. If not, use this opportunity to advise them about NDIS and the support selectability can provide if this is something they wish to explore. 

  • Information release to help you

    On occasions selectability may need to contact and/or exchange information relating to your services with other service providers, organisations and agencies.  


  • Recipient consent: 

    By signing this consent form you authorise selectability to use, store, release and exchange your information with your lifestyle support workers, other service providers, health and medical practitioners and other government agencies as stated above, to support the services we provide to you and to comply with selectability’s legal obligations. I understand I can access selectability’s privacy statement via their website – www.selectability.com.au.
     
    I consent to selectability collecting and using my information for the purposes outlined above for providing services to me and to help improve the quality of their services.

     

  • Clear
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  • Release for Use of Images or Recordings

    For general publishing or on selectability social media and selectability website

  • Subject to any considerations above, I understand that by giving consent, selectability can use the image/recording to promote their activities. selectability may reproduce the image or recording in any form, in whole or in part, and distribute the works by any medium including printed, the internet, CD-ROM or other multimedia.

    I understand that selectability:

    • will not pay me for giving this consent or for the use of my image or recording
    • will return or destroy images or recordings if I withdraw this consent; and
    • will not infringe the rights of any third party by exercising its rights given in this consent

    Recipient details:

    For the purpose of this consent form, the person whose images or recordings are used is known as "the recipient".

  • Clear
  • Recipient Needs, Interests, Achievements and Goals

    Please involve the client/consumer/participant/recipient in this discussion to collect information in order to support them.
  • Needs - (Communication & Disability)




  • Mobility and Personal Support Needs (Physical)

    Ask recipient/representative for self assessment
  • Needs - (Health)


  • BOOK IN AS SOON AS POSSIBLE WITH GENERAL PRACTITIONER 

     

  • OR


  • K5

    The following five questions ask about how you have been feeling in the last four weeks. For each question, select the option that best describes the amount of time you've felt that way.
  • Please note, if this is being completed for a recipient that is referred by QLD Health (eg. selectwellbeing) it is mandatory to attempt this under the requirements of QLD Health

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  • Scoring:The K5 Total score is based on the sum of K5 item 01 through to 05 (range: 5-25). If any item has not beencompleted (that is, has not been marked 1, 2, 3, 4, 5), it is excluded from the calculation and not counted as a valid item. If any item is missing, the Total Score will not be achieved.

    Minimum possible score of 5 and maximum possible score of 25. Low scores indicate low levels of psychologicaldistress and high scores indicate high levels of psychological distress.

    􀁸 low/moderate 5-11

    􀁸 high/very high 12-25

    􀁸 not completed/invalid.

  • Emergency Disaster Assessment

    Communication
  • In the event of an emergency/disaster who does the recipient identify as their trusted person for helpful information? 

  • Management of Health In The Event of An Emergency or Disaster

  • Individual Care Plan - (Behaviours)

    In line with the selectability service delivery manual the Individual Care Plan is to be used to undertake an assessment of individual needs of the recipient being supported so that these needs are being appropriately addressed and responded to within our capability. The Individual Care Plan is to be made accessible to all Lifestyle Support Workers to provide them with valuable information before providing a service to the recipient.
  • Individual Support Plan - how selectability will support you to achieve your goals

    Recipient’s identified recovery support needs and goals: e.g. – Increasing social and community participation by exploring areas of interests/vocational aspirations/travel/friendships/family relationships/independence & self-care/confidence/budgeting and saving/health etc.
  • Confirmation

    I have discussed the following topics with my selectability support provider during this meeting:
  • When I sign this form, I am saying that this is a form with; my plans, consent to use personal information with selectability, chosen nominee/s and selected agency/s, that I had full input into and have agreed to as a plan for myself and selectability to work on together.

    I know that I will be able to revisit this plan and my consents whenever I want, to add or change parts as my needs and goals change.

  • Clear
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  • WHS Assessment

    Permission for Work Health & Safety Check - Recipient's Home
  • Work Health and Safety Assessment Checklist – Recipient’s Home

    What does this mean?
    As per the Work Health and Safety Act 2011 selectability must ensure, as a primary duty of care, the health and safety of all workers and the people we support as well as the place that they work “the workplace” is safe. As the workplace in this instance is actually your home – we must inspect it for safety issues.


    Your permission
    selectability requests your permission for our workers to undertake an assessment of your home and complete the checklist below. The process will also ensure any areas that you may need to address to ensure there is no risk to your own health and safety.

    In addition, we would like to ask some questions about things that stress you so that we can ensure our workers provide supports for you so that your emotional safety and theirs is supported.


    Safety report findings
    We will provide a report back to you about our findings bringing any issues to your attention that needs fixing.

     

    I agree for a workplace health and safety inspection and discussion to occur

     

  • Clear
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    • Please note if providing Community Access support - only the ‘outside the residence’ section should be completed.
    • For – in home care please complete whole assessment (relevant fields that workers will be accessing).
  • Work Health and Safety Assessment Checklist - Recipient's Home (please read the following/paraphrase to the recipient)
  • As the ‘workplace’ in this instance is actually your home – we must inspect it for safety issues. Thank you for providing permission to inspect it – we will provide a report back to you so that you will also know what areas of the home may provide any problems to you or your workers/s so that it can be addressed to ensure risk to health and safety is minimised.        

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  • Outside the residence
  • PLEASE INDICATE LEVEL OF ACCESS TO RECIPIENT'S HOUSE

  • Inside the residence
  • GENERAL - Are the following safe?

  • KITCHEN-Are the following safe?

  • LAUNDRY-Are the following safe?

  • BATHROOM-Are the following safe?

  • BEDROOM-Are the following safe?

  • MANUAL TASKS

  • ANIMAL CARE

  • Please note employees are unable to access your home when you are away so staff are unable to provide this care service for animals.

  • Important Questions

    Please work with the recipient to respond to the below questions
  • SMOKING

  • Clear
  • DRINKING

  • Clear
  • DRUG TAKING

  • Clear
  • OTHER ISSUES

  • PLEASE NOTIFY YOUR LINE MANAGER OF ANY RISKS IDENTIFIED

  • selectability Employee acknowledgement

  • I have conducted this assessment to the best of my ability. I have identified and notified the individual of any hazards. (Team leader to provide a written report for action items to recipient)

  • Clear
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  • Clear
  • FORM COMPLETION

    Please press the submit button below to finish and submit this form.
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