What to Expect During Your Pet's Appointment
1. When you arrive for your pet’s appointment, please check in from your vehicle via phone call or text message
This is to help us regulate the amount of people and pets in our small lobby. If there is space available or an open exam room, a team member will instruct you to come inside if you choose
*Curbside and Video Chat Appointments will always continue to be available if you wish to remain in your vehicle for your pet’s appointment
**Please be advised that due to limited space, owners may not always be able to accompany their pet during an appointment with a Veterinary Technician (nail trims, blood draws, vaccine boosters, etc.)
2. Face masks are OPTIONAL for all staff and clients while inside the building. If you would prefer our staff wear a mask while working with you or your pet, please let us know.
If you are exhibiting any symptoms of respiratory illness, we ask that you please wear a mask. If you do not have a face mask, staff will provide you with one to wear throughout the remainder of your pet’s appointment.
3. If you are sick and have tested positive for COVID-19, please notify a staff member immediately. We will ask you to wait in your vehicle for the remainder of your pet’s appointment
Thank you for your patience, cooperation and kindness as we work together to provide the best possible care for your pet!