Claims Form

Claim Submission

By creating and submitting a claim, you agree to OFGO STUDIO's warranty policy and terms and conditions. Claim resolution is based on our general warranty.

Click Here to view OFGO STUDIO's general warranty policy.
Dealer Name*
Primary Contact Name*

First NameLast Name
Primary Contact Phone Number*
Primary Contact Email*
example@example.com
OFGO STUDIO Sales Order Number(s)*
Dealer PO Number(s)
Date of Installation (if installed)

MonthDayYear
Reason For Claim (select all that apply)*

Damage (Concealed)Damage (Freight)Missing Item(s)Incorrect Item(s) ReceivedQuality/Workmanship issueOther Warranty Claim
Was the damage confirmed by signing the bill of lading?
(Applicable to freight damage only)
Please describe your issue below:*
Please describe the claim reason in detail. PROVIDE AS MUCH DETAIL as possible
List of SKU(s) needing replacement*
Please provide a list of all items by SKU needing replacement. If SKU's are not known, please describe the part in detail (Example: left-most hutch door in white)
Is the End User Functional?*
If you have indicated "no" above, please describe why
Replacement(s) Ship-to Address

Please confirm the ship to address for replacement product(s) below:
Ship-to Company Name*
Address*

Street Address

Street Address 2 (unit number, etc)

CityState / Province

Postal / Zip Code
Delivery Contact Name*

First NameLast Name
Delivery Contact Phone Number*
Please enter a valid phone number.
Please Upload Supporting Documents

Examples of supporting documents include:
- Images of the damaged product
- A copy of the BOL signed as damaged
- Any other supporting documents that will help us assess the claim.
PLEASE NOTE: the claim may be denied due to insufficient supporting documents.
Upload:*

Cancelof
Should be Empty:

Claim Submission

Replacement(s) Ship-to Address

Please Upload Supporting Documents