Welcome to the submission form for the "Kyla Ann Jones Memorial - Customer Service Excellence" award.
Service excellence is not just about meeting expectations but going above and beyond to delight customers. In a world where customer experience defines success, we seek to recognise the plumbing contracting businesses that have created a culture of customer-centricity, where every interaction reflects empathy, efficiency, and excellence.
If your business embodies these principles, reflecting them in established policies, systems, and on-the-job practices, and if you have evidence that your customers believe in the excellence of your service, we invite you to apply for this esteemed award.
In honoring your business, we also pay tribute to the legacy of Kyla Ann Jones, whose passion and commitment to the industry continue to inspire us all.