If you are behind on your heating or utility bill, please contact CEO’s Utility Department, the Luzerne County Assistance Office, and/or your utility company directly to see if you qualify for another program in addition to this program.
The ARPA Heating and Utility Assistance Program is not an emergency program and may not be able to review and approve your application quickly enough to prevent a utility shut-off.
If you have a shut off notice or are close to running out of deliverable fuel, please apply for the LIHEAP Crisis program immediately. The LIHEAP program is equipped to handle emergency applications to prevent shut-off or to quickly re-establish service. To apply for LIHEAP, call or visit the County Assistance Office, 205 S Washington St, Wilkes-Barre, PA 18711; 570-826-2100 or 10 W Chestnut St, Hazleton, PA 18201; 570-459-3800.