MAIF Complaints

MAIF Complaints

Submissions made by members of Breastfeeding Advocacy Australia
Email
**Privacy Disclaimer** At Breastfeeding Advocacy Australia, we value your privacy and are committed to safeguarding your personal information. We will only collect your email address for the sole purpose of notifying you about the outcome of the MAIF complaint. Rest assured, we will not share, sell, or distribute your email address to any third parties. Your information will be treated confidentially and used solely for the intended purpose. Thank you for trusting us with your contact details. If you have any concerns or questions about our privacy practices, please feel free to contact us.
Today’s date

DayMonthYear
2 digit day, 2 digit month, 4 digit yearDate
Date of incident

DayMonthYear
2 digit day, 2 digit month, 4 digit yearDate
Clause of the MAIF Agreement relevant to your complaint (leave blank if unknown, BAA Admin will complete for you)
Briefly describe your complaint (you can add relevant links here)
Manufacturer’s or Importer’s company name
Type of product

Other
Type of marketing activity (select most relevant)

Other
Please attach any relevant documentation (i.e correspondence, emails, advertisement etc). NOTE: For complaints relating to social media, please include the date of the post and the date you saw the post. Please include timestamps for images where possible.
Supporting evidence (optional)
Supporting evidence (optional)
Supporting evidence (optional)
File Upload (Optional)

Cancelof
Title and description of publication or item (eg. Social media sponsored advertising)
Location or place where marketing activity was sighted (select most relevant)

Other
Details of location/place where the material/s were acquired. Provide site/location or name of the journal/circular form of media and address it applicable. (Eg. Facebook, Instagram, social media)
List any attempts which have been made to resolve this issue with the subject company or organisation. Please include contact names/details and dates if applicable.
I hereby grant Breastfeeding Advocacy Australia permission to submit a MAIF complaint on my behalf to the Australian Department of Health and Aged Care and include me in related email communication
AUSTRALIAN PRIVACY PRINCIPLE 5 NOTIFICATION

The Australian Department of Health and Aged Care is collecting this personal information about you in order to process your complaint about a possible breach of the Marketing in Australia of Infant Formulas: Manufacturers and Importers (MAIF) Agreement and notify you of the complaint outcome. The Department of Health and Aged Care can be contacted by telephone on (02) 6289 1555 or freecall1800 020 103 or by using the online enquiries form at www.health.gov.au. If you do not provide the required information, the Department may not be able to process the complaint. The Department will disclose the complaint in its entirety to the MAIF Complaints Committee. The Department has an APP privacy policy which you can read at http://www.health.gov.au/internet/main/publishing.nsf/Content/privacy-policy. You can obtain a copy of the APP privacy policy by contacting the Department using the contact details set out above. The APP privacy policy contains information about:• how you may access the personal information the Department holds about you and how you can seek correction of it; and• how you may complain about a breach of the Australian Privacy PrinciplesThe Department is unlikely to disclose your personal information to overseas recipients.
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