Maintenance Request Form

Residence Facilties
The Office of Residence Life in conjunction with the Facilities Operations and Planning Department coordinate the general building repairs of all residence hall facilities. Currently students in the residence halls may request a general maintenance repair by submitting a request using the online Housing Work Order Request form. By submitting the request, you understand that university staff have  the right to enter your room to complete the job whether or not you are present.  Students may not refuse staff entry into rooms, suites, or apartments when they are performing inspections or repairs.

Emergency Facilities
Emergency maintenance is available in the residence halls 24 hours a day, 7 days a week. Examples of maintenance emergencies requiring urgent repairs may include:

• Doors that do not close or lock properly
• Loose door knobs or knobs that fall off
• Lock and key problems
• Heat, power, or water loss
• Flooding
• Continuously running water (sinks, toilets, showers)
• Clogged floor drains, sinks & toilets (if there is only one toilet in the room)
• Broken glass
• Damage to fire alarm or security equipment
• Any other item which might represent a health or safety concern

All maintenance emergencies should be reported to the Desk Attendant at the Welcome Desk or the Resident Advisor on duty.

The online Housing Work Order Request form should NOT be used to report maintenance emergencies.

Not all maintenance requests require your presence, however, for certain items such as refrigerators, dressers, or other items used on a daily basis, it may be best for you to be present as university staff will not remove personal contents.  If you feel that you should be present to remove items for maintenace to be done, please enter your availability. Keep in mind that the availability you list must be between Monday through Friday, 8:00 A.M. to 3:00 P.M.

Please make sure there item you need repaired is free from personal property and accessible for staff to reach and work on. 

Please note, maintenance staff may enter rooms for emergencies without warning.

If you wish, you may ask to see the work order the Facilities Staff were issued in regards to your repair. 

The format for availability is as follows:
Day, Range of Time

For Example:

Monday, 10 A.M. - 1 P.M.
Thursday, 1 P.M. - 2 P.M.