Name
*
Email
*
example@example.com - please double check your email as we won't receive the form if your email doesn't exist.
Phone Number
*
e.g. +44123456789
Please select your enquiry type
*
Please Select
I'm looking for advice
Where is my order?
I have a question about my subscription
An item has arrived damaged
My dog's food looks different to what I'm used to
I have found something unusual in my dog's food
I have received the incorrect item
My dog is unwell/poorly
PR/Marketing Enquiry
Other
Description
*
Please provide as much information as you can, including order number and recipes involved
Where did you buy the product?
*
Forthglade.com
Amazon
Pets At Home
Other
What product has been affected?
*
Wet Food
Dry Food
Treats/Supplements
Please provide a barcode number
This 6-digit number can be found on the cardboard sleeve for wet food, or on the back of our variety boxes, treat pouches, and dry food bags. Please let us know if this information is no longer available.
Please provide wet food batch details
These can be found on top or on the side of wet food trays. Please let us know if this information is no longer available.
Please provide dry food batch details
These can be found on the back of dry food bags. Please let us know if this information is no longer available.
Please provide treats batch details
These can be found on the back of treat pouches. Please let us know if this information is no longer available.
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