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  • Client Intake Form

    Safe & Sound Counselling
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  • Occupation

  • Emergency Contact Details

  • Medical Information

  • Personal History

    Symptoms experienced
  • Client's Mental Health History

    Diagnosed or suspected.
  • Family Mental Health

    Do any of your family members suffer from these? (Please check all that apply - can be diagnosed or suspected)
  • Medical Information

  • Stress and Anxiety/Upsetting Events

  • Safety Considerations:

    Self Harm/Meltdowns/Suicidal Ideation
  • At times everyone feels down or upset. However, when someone feels very low, they may think about harming themselves or suicide.

    If the answers to any of the below is 'yes' kindly book in for 90 minutes if possible so we have time to do a risk assessment and/or a safety plan without compromising on understanding the mechanisms behind this. I assure you a Safety Plan is a gentle process and nothing to be concerned about. I will basically provide you with coping strategies and ideas on what you can do if in crisis.

  • NDIS Participants Only

    Please skip to the next section if this is irrelevant
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  • NDIS Session Booking and Reimbursement Process

  • NDIS Participants: To ensure streamlined support, please complete the following steps:

    Booking and Payment: 

    • Sessions can be booked directly through my website under the NDIS option, with both 60- and 90-minute options available.
    • My usual billing line item is 15_043_0128_1_3, under Capacity Building - Improved Daily Living. Please check your plan covers this line item.
    • Please note that this line item includes non-face-to-face service provision and Short Notice Cancellations. 
    • Payment is required at the time of booking to confirm your session.

    Confirmation and Reimbursement:

    • Upon booking, you will receive an appointment confirmation along with a Zoom link for the session.
    • A receipt will be sent afterward, which can be submitted to the NDIS via MyGov for reimbursement. Most reimbursements are processed within 1–2 days. 
    • If you prefer, I can also forward the receipt to your support coordinator or plan manager for them to arrange reimbursement however this may cause delays. Please provide their contact details in the relevant section above if applicable.
    • Please note that no refunds are provided by Safe & Sound Counselling. You are able to have a credit applied ot your account for future sessions provided you have provided sufficient notice as per my Cancellation Policy outlined in my T&C. 

    Paperwork

    Please take a moment to carefully review my  Cancellation/Reschedule/Payment Policy. and sign off the documents on my Joftform Paperwork Bundle.

    This are legal document and must be signed prior to our first appointment. While my policies are independent, they are informed by NDIS guidelines.The use of my services means you have provided implicit consent, however for your own protection, please do sign my paperwork as well.:)

    If you have any questions or need clarification, please don’t hesitate to reach out—I’m here to help.

    Thank you for your cooperation in completing these steps to ensure a smooth and beneficial experience.

  • Acknowledgment:

    I understand the importance of the NDIS's short notice cancellation policy for the sustainability of Safe & Sound Counselling and the quality of service I aim to provide.

    I agree to adhere to this policy and provide timely notice for any cancellations, supporting the effective management of resources and respect the time and effort of everyone involved,

     

  • Agreement and Acknowledgement

  • Confidentiality Statement
    All information shared on this form will be held in strict confidence, subject to legal requirements. Safe & Sound Counselling adheres to the Privacy Act 1988 and the Australian Privacy Principles (APPs) to protect your personal and sensitive information. This information is used solely to provide you with the best possible care and support. Information will not be shared with any third parties without your express consent, unless there is a serious threat to life or health, or as required by law.

    Final Acknowledgment and Signature

    By signing below, I acknowledge that:

    • Accuracy of Information: I have provided accurate and current information in this Intake Form.
    • Confidentiality and Privacy: I understand the confidentiality provisions outlined in this form, including Safe & Sound Counselling’s adherence to the Privacy Act 1988 and Australian Privacy Principles (APPs), ensuring my information is kept confidential and used solely for providing care and support, unless otherwise required by law.

    Terms and Conditions Compliance:

    • I confirm that I have reviewed and agree to the Terms and Conditions/Cancellation., Reschedule and Payment Policy, which include policies on booking, cancellations, refunds, and billing for non-face-to-face services.
    • I understand that payment is required at the time of booking to confirm my session, and no refunds are provided as per the policy.
    • For NDIS participants: I acknowledge that I am responsible for ensuring adequate funding is available in my NDIS plan for all applicable services, including non-face-to-face activities, short-notice cancellations, and report writing, with approximately 4 hours of funding set aside for any required reports.
  • Client Signature and Date

    By signing below, I confirm my understanding and agreement to the above statements.
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