RRPL Customer Satisfaction Survey
Please take the time to complete our Customer Satisfaction Survey. Your feedback will help us greatly improve our services offered. Thank you for your valuable input.
Before we begin, what is your library card number?
1. How often do you visit the Library?
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Daily
Weekly
Monthly
Less often
2. How often do you use the Library website?
*
Daily
Weekly
Monthly
Less often
3. How would you rate the overall level of service provided by the Library and it's staff?
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Excellent
Very Good
Average
Poor
4. Why do you primarily use the Library and its services? (Check all that apply)
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Books
Programs
Digital Resources
AS Take Home Tech (Chromebooks, Hotspots, etc.)
Study Rooms
Meeting Rooms
Read/Study/Work
Office Away From Home/Work Space
Leisure
Study/Education
Work-related reasons
Other
5. Do you have a comment or suggestion that you think would help improve the way we offer services?
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6. Would you like to comment on your personal experience with the Library staff? (Please feel free to write your thoughts below)
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7. If you have anything you would like to add or which you feel may improve the services we offer, please write a comment or suggestion below:
*
Please verify that you are human
*
Submit
Should be Empty: